Step2Study

Professional Scrum Master I (PSM I) practice questions

209 free questions with answers and explanations.

Practice test
  1. 51.A Scrum Team has been consistently meeting its Sprint Goals, but the Scrum Master observes that the Developers are primarily focused on completing their individual tasks, and there's minimal collaboration or knowledge sharing, even when team members are struggling. What aspect of a healthy Scrum Team is MOST lacking, and how should the Scrum Master address it?People & Teams
  2. 52.A Scrum Team is consistently struggling to complete all selected Product Backlog Items by the end of the Sprint. During the Sprint Retrospective, the Developers admit they are reluctant to ask for help from team members they perceive as 'busier' or 'more expert' in certain areas, leading to bottlenecks. What should the Scrum Master do to address this impediment to cross-functionality and self-management?People & Teams
  3. 53.A newly formed Scrum Team is struggling with collaboration. Developers often work in isolation on their assigned tasks and only communicate when issues arise. During the Daily Scrum, updates are given to the Scrum Master rather than to each other. As the Scrum Master, what is the MOST effective way to foster cross-functional collaboration and self-management?People & Teams
  4. 54.A Product Owner is struggling to prioritize the Product Backlog effectively, often changing their mind about the order of items, which causes confusion for the Developers. The Scrum Master wants to help the Product Owner improve. Which of the following is the MOST effective approach for the Scrum Master to take?People & Teams
  5. 55.The Product Owner on a Scrum Team frequently bypasses the Developers to communicate directly with individual stakeholders, sometimes making commitments for features that are not yet refined or estimated. This creates confusion and disrupts the Developers' focus. How should the Scrum Master address this situation?People & Teams
  6. 56.A Scrum Team has been consistently failing to meet its Sprint Goals for the past three Sprints. During the Sprint Retrospective, the Developers express frustration, stating they feel overwhelmed by the amount of work the Product Owner brings into Sprint Planning. The Scrum Master observes this tension. What is the MOST appropriate coaching stance for the Scrum Master to take in this situation?People & Teams
  7. 57.During a Sprint Retrospective, the Scrum Team identifies a recurring issue where Product Backlog Items (PBIs) are frequently misunderstood by the Developers, leading to re-work. The Scrum Master facilitates a discussion. Which of the following actions is the MOST appropriate for the Scrum Master to guide the team towards to address this issue?People & Teams
  8. 58.A Scrum Team is experiencing a conflict where two Developers have a fundamental disagreement on the best technical approach for an upcoming feature. This disagreement is causing delays and tension within the team. The Scrum Master has observed several heated exchanges. What is the MOST appropriate way for the Scrum Master to facilitate conflict resolution in this scenario?People & Teams
  9. 59.A Scrum Master observes that the Product Owner frequently changes the ordering of the Product Backlog during a Sprint, often in response to ad-hoc requests from various stakeholders. This leads to the Developers feeling disoriented and sometimes abandoning work-in-progress. What is the MOST appropriate way for the Scrum Master to address this situation?People & Teams
  10. 60.During a Sprint, a Developer identifies a significant technical debt issue that, if not addressed, will severely impact the product's future scalability. This issue was not part of the current Sprint Backlog. The Developer brings this to the attention of the Scrum Master. What is the MOST appropriate action for the Scrum Master to take?People & Teams
  11. 61.During a Sprint Review, a key stakeholder expresses strong dissatisfaction with a feature, stating that it does not meet their unstated expectations, even though it aligns with the Product Backlog Item's Definition of Done. This leads to a tense discussion. How should the Scrum Master facilitate this situation?People & Teams
  12. 62.A Scrum Master observes that the Developers are consistently taking on more work than they can realistically complete in a Sprint, despite prior discussions about sustainable pace. This leads to frequent carry-over of undone work and demotivation. What is the MOST appropriate action for the Scrum Master?People & Teams
  13. 63.A Scrum Master notices that during Daily Scrums, the Developers primarily report their individual status to the Scrum Master, rather than discussing their progress toward the Sprint Goal with each other. This leads to missed dependencies and unaddressed impediments. What should the Scrum Master do to improve the effectiveness of the Daily Scrum?People & Teams
  14. 64.A Scrum Team has been working together for several months, but the Scrum Master notices that the Developers rarely engage in Product Backlog Refinement activities. As a result, many Product Backlog Items brought into Sprint Planning are unclear, leading to frequent questions and delays during the Sprint. What is the BEST course of action for the Scrum Master?People & Teams
  15. 65.A Scrum Team is working on a product in a highly regulated industry. The Product Owner is constantly bombarded with new regulatory requirements, often mid-Sprint, which significantly impact the current Sprint Goal. This scenario highlights a significant challenge in which area of risk management?Scrum Theory & Principles
  16. 66.A Scrum Team is working on a product in a rapidly changing market where customer needs evolve weekly. The Product Owner insists on having a fixed, detailed Product Backlog for the next six months. This approach is in direct conflict with which Lean Thinking principle?Scrum Theory & Principles
  17. 67.During a Sprint Retrospective, the Scrum Team identifies a recurring pattern of conflict arising from misunderstandings about who is responsible for specific technical tasks within the Increment. This often leads to duplicated effort or tasks being left incomplete. What is the MOST effective way for the Scrum Master to help the Developers address this issue?People & Teams
  18. 68.A Scrum Team is working on a complex system where the interdependencies between components are not fully understood. Despite this, the team attempts to plan every detail of the entire project upfront. This approach is in direct opposition to which core principle of managing complexity in Scrum?Scrum Theory & Principles
  19. 69.A Scrum Team is working on a complex system where the interdependencies between components are not fully understood. The Developers are often reluctant to make changes to one part of the system for fear of breaking another, leading to slow progress and technical debt. Which Scrum Value would best help address this reluctance?Scrum Theory & Principles
  20. 70.A Scrum Master observes that during Sprint Planning, the Developers often commit to a larger scope than they can realistically deliver, leading to rushed work and incomplete items at the end of the Sprint. This behavior is a direct violation of which Lean principle?Scrum Theory & Principles
  21. 71.A Product Owner is struggling to prioritize Product Backlog items because stakeholders have conflicting views on what is most important. To address this, the Product Owner decides to invite key stakeholders to a dedicated workshop to discuss and align on value. This approach aligns with which Lean Thinking principle?Scrum Theory & Principles
  22. 72.A Scrum Master observes that during Daily Scrum, Developers primarily report their individual progress to the Scrum Master, rather than discussing their collaborative progress toward the Sprint Goal. The Scrum Master also notices that impediments are often not raised until they become critical. Which aspect of Risk Management is most impacted by this behavior?Scrum Theory & Principles
  23. 73.A Scrum Team is consistently delivering 'Done' Increments, but the stakeholders frequently express confusion about the Increment presented during the Sprint Review, stating that it doesn't align with their expectations. What pillar of Empiricism is most likely lacking or insufficient?Scrum Theory & Principles
  24. 74.A Product Owner is struggling to prioritize Product Backlog items because stakeholders have conflicting visions for the product's direction. This leads to frequent changes in priority during a Sprint, causing the Developers to context-switch and often abandon partially completed work. Which Scrum Value is primarily being challenged in this scenario?Scrum Theory & Principles
  25. 75.A Product Owner is constantly adding new, high-priority items to the Product Backlog, leading to a long and complex list. The Developers find it difficult to forecast future work and stakeholders are overwhelmed by the sheer volume of potential features. This situation primarily increases which type of risk?Scrum Theory & Principles
  26. 76.A Scrum Team is consistently struggling to integrate their work at the end of the Sprint, leading to a 'Done' Increment that is often incomplete or buggy, despite individual Developers completing their assigned tasks. The Scrum Master recognizes this as a challenge to the team's cross-functionality. What is the most effective way for the Scrum Master to address this situation?People & Teams
  27. 77.A Scrum Team is working on a complex system where the interdependencies between components are not fully understood at the outset. The Scrum Master encourages the team to build small, integrated pieces of functionality frequently and seek early feedback. This approach helps manage which aspect of complexity?Scrum Theory & Principles
  28. 78.A Scrum Team is continuously refining its Definition of Done based on feedback from stakeholders and lessons learned during Sprint Retrospectives. This iterative improvement of their quality standard directly embodies which aspect of Empiricism?Scrum Theory & Principles
  29. 79.A Scrum Team is highly effective and self-managing, consistently delivering valuable Increments. However, the Scrum Master notices that the team has grown complacent, rarely experimenting with new techniques or challenging their existing ways of working, even when minor inefficiencies arise. What is the most appropriate action for the Scrum Master to take to address this complacency?People & Teams
  30. 80.A Scrum Team is consistently delivering 'Done' Increments, but the stakeholders frequently express confusion about the Increment presented, stating it doesn't align with their expectations. What aspect of Empiricism is most likely insufficient?Scrum Theory & Principles
  31. 81.A Product Owner is constantly struggling to articulate the product vision and high-level goals, leading to confusion among stakeholders and the Developers. The Scrum Master observes this and decides to intervene. Which of the following best describes the Scrum Master acting as a coach to the Product Owner in this scenario?People & Teams
  32. 82.A Scrum Team is working on a new product where the market needs are rapidly evolving, and customer feedback frequently introduces significant changes to previously understood requirements. Which aspect of complexity management does Scrum primarily leverage in this situation?Scrum Theory & Principles
  33. 83.A Product Owner is constantly adding new, high-priority items to the Product Backlog, leading to frequent changes in Sprint Backlog during a Sprint and an inability to achieve the Sprint Goal. The Developers feel overwhelmed and demotivated. This situation primarily indicates a lack of which Scrum Value?Scrum Theory & Principles
  34. 84.A Scrum Team is working on a highly innovative product with rapidly changing customer needs and unforeseen technical challenges. The Product Owner frequently revises the Product Goal and significant portions of the Product Backlog mid-Sprint, leading to Developer frustration and missed Sprint Goals. Which aspect of managing complexity is being overlooked?Scrum Theory & Principles
  35. 85.A Scrum Team is composed of Developers specializing in front-end, back-end, and database development. They have a strong individual work ethic, but frequently encounter bottlenecks when one specialist's work is completed before another's, leading to idle time. The Scrum Master wants to foster a more cross-functional approach. What is the most effective way for the Scrum Master to encourage this?People & Teams
  36. 86.During a Sprint Review, stakeholders express concern that the Increment demonstrated is not what they expected, despite previously approving the Product Backlog items at a Sprint Planning. The Scrum Team is surprised by this feedback. Which Scrum Value is most clearly lacking in this scenario?Scrum Theory & Principles
  37. 87.A Scrum Team has been consistently meeting its Sprint Goals, but the stakeholders are unhappy with the overall product direction and feel their feedback is not being incorporated effectively. During which Scrum event is the primary opportunity to address this misalignment and adapt the Product Backlog?Scrum Theory & Principles
  38. 88.A Scrum Master observes that the Developers are consistently performing tasks in isolation, rarely collaborating or helping each other, even when one member is struggling. This often leads to bottlenecks and missed Sprint Goals. Which Scrum Value is most directly lacking within this Scrum Team?Scrum Theory & Principles
  39. 89.A new Scrum Team is struggling to understand the full scope of their product. The Product Owner is overwhelmed by a vast Product Backlog, and the Developers feel lost in the sheer number of potential features. The Scrum Master reminds the team that they should only focus on what is needed for the upcoming Sprint Goal. Which Scrum Value is the Scrum Master trying to reinforce?Scrum Theory & Principles
  40. 90.A Scrum Master notices that during Sprint Reviews, the Product Owner dominates the discussion, presenting all the work and answering all stakeholder questions, while the Developers remain silent. What is the most effective way for the Scrum Master to facilitate more active participation from the Developers in future Sprint Reviews?People & Teams
  41. 91.A Scrum Team is working on a project with a very high degree of uncertainty regarding the technology stack and user requirements. The Product Owner frequently reorders the Product Backlog, and the Developers often need to discard work due to unforeseen technical challenges or changing priorities. This environment best exemplifies which characteristic?Scrum Theory & Principles
  42. 92.A Product Owner is struggling to prioritize Product Backlog items because stakeholders have widely divergent and deeply held opinions on what is most important. The Scrum Master suggests facilitating a workshop to help stakeholders understand each other's perspectives and collectively identify key dependencies and values. Which Scrum Value is the Scrum Master primarily trying to foster?Scrum Theory & Principles
  43. 93.A Scrum Master observes that the Product Owner is frequently absent from Sprint Reviews and relies solely on written reports for feedback. This behavior hinders direct interaction between the Developers and stakeholders. Which aspect of Empiricism is most negatively impacted by the Product Owner's absence?Scrum Theory & Principles
  44. 94.A Scrum Team is continuously refining its Definition of Done based on feedback from stakeholders and lessons learned during Sprint Retrospectives. This iterative improvement of what constitutes a 'Done' Increment is a direct application of which principle of Empiricism?Scrum Theory & Principles
  45. 95.A Scrum Team has been working on a complex product for several months. They regularly conduct Sprint Reviews and Sprint Retrospectives, but despite these efforts, the team's velocity has stagnated, and the product quality is not improving. What aspect of Empiricism might be missing or ineffective?Scrum Theory & Principles
  46. 96.A Product Owner is struggling to prioritize Product Backlog items because stakeholders have varying, often conflicting, expectations and demands. This leads to frequent re-prioritization and delays in starting new work. Which Lean principle, if embraced, would best help the Product Owner manage this situation?Scrum Theory & Principles
  47. 97.A Scrum Master observes that the Product Owner is frequently absent from Sprint Reviews and is not actively engaging with stakeholders during these events. What is the most significant risk this behavior introduces to the product's development?Scrum Theory & Principles
  48. 98.A new Scrum Team is frequently blocked by external dependencies and struggles to integrate their work with other teams. The Scrum Master facilitates a session to map out the value stream, identify bottlenecks, and propose cross-team collaboration agreements. This action is most aligned with which principle from Lean Thinking?Scrum Theory & Principles
  49. 99.During a Sprint Retrospective, the Scrum Team identifies that their Definition of Done (DoD) is too vague, leading to inconsistent quality and frequent rework in subsequent Sprints. They decide to refine the DoD to include more specific quality gates and testing criteria. This decision is an example of which aspect of Scrum's empirical process?Scrum Theory & Principles
  50. 100.A Scrum Master observes that the Developers are consistently performing tasks in isolation, rarely collaborating or asking for help from each other, even when facing complex problems. This leads to inefficient problem-solving and slower progress. Which Scrum Value is most likely being undermined?Scrum Theory & Principles