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CompTIA A+ Core 2 (220-1202) practice questions

220 free questions with answers and explanations.

Practice test
  1. 51.While repairing a workstation, a technician discovers files that appear to violate company acceptable use policy and may involve illegal content. Which of the following actions is MOST appropriate?Operational Procedures
  2. 52.A technician needs to boot a Windows 11 laptop into Safe Mode to troubleshoot a driver issue, but the laptop's fast boot feature makes it impossible to catch the correct function key during POST. Which method should the technician use instead?Software Troubleshooting
  3. 53.A technician is handling a support ticket with a 4-hour SLA. After three hours, the technician determines the issue requires escalation to a third-party vendor. Which of the following actions BEST demonstrates professionalism and proper procedure?Operational Procedures
  4. 54.A technician is setting up a new Linux server that will host several virtual machines. The administrator requires a file system that offers advanced features like snapshots, data integrity with checksums, and the ability to pool multiple physical disks into a single logical volume, providing flexible storage management. Which Linux file system would be the most appropriate choice?Operating Systems
  5. 55.A technician is setting up a new Windows 11 workstation for a user who will be handling sensitive financial data. The company policy dictates that all data on local drives must be encrypted to protect against unauthorized access if the device is lost or stolen. Which security feature should the technician enable to meet this requirement?Security
  6. 56.A user reports that their web browser is displaying excessive pop-up ads, redirecting to unfamiliar search engines, and changing the homepage without permission. Additionally, the system feels sluggish. The user denies intentionally installing any new software. Which type of malware is MOST likely affecting the system?Security
  7. 57.A technician is setting up a new macOS workstation for a graphic designer. The designer needs to quickly access and modify various display settings, energy saver options, and network configurations. Which macOS utility provides a centralized location for these system-wide preferences?Operating Systems
  8. 58.A user connects to a coffee shop's public Wi-Fi and attempts to log into their online banking site. The browser displays 'Your connection is not private' with a certificate warning, something the user has never seen on this site before. What should the user do?Software Troubleshooting
  9. 59.An employee's company-owned smartphone, which is fully encrypted and enrolled in an MDM platform, is reported lost. The device contains sensitive client data. Which action should the administrator take to best protect the data?Security
  10. 60.A small business is setting up a new server for file sharing and requires a file system that supports large file sizes (over 4 GB), robust security features like access control lists (ACLs), and journaling for data integrity. Which file system is the most appropriate choice for a Windows server?Operating Systems
  11. 61.A user's iPhone begins redirecting Safari searches through an unfamiliar proxy, and the homepage changes unexpectedly. The user recalls installing a 'free Wi-Fi' configuration profile at a coffee shop last week. Which of the following is the BEST action to resolve this issue?Software Troubleshooting
  12. 62.A user on a Windows 10 Pro workstation needs to quickly create a new local user account with standard privileges, change the system date and time, and configure power options. Which graphical utility provides a consolidated interface for these administrative tasks?Operating Systems
  13. 63.A small business is setting up a new point-of-sale (POS) system. The IT administrator wants to ensure that the POS terminal can only access the necessary network resources (e.g., payment gateway, inventory server) and is prevented from communicating with other internal network segments or unauthorized external sites. Which network security feature should be configured on the network device connecting the POS terminal?Security
  14. 64.During malware remediation, immediately after a technician investigates and verifies that a workstation is infected, which step should be performed NEXT according to CompTIA best practice?Software Troubleshooting
  15. 65.A technician runs sfc /scannow on a Windows 10 PC and receives the message: 'Windows Resource Protection found corrupt files but was unable to fix some of them.' Which command should the technician run NEXT before retrying sfc /scannow?Software Troubleshooting
  16. 66.A technician is troubleshooting network connectivity issues on a Linux server. They need to quickly view the current network interface configurations, including IP addresses, netmasks, and MAC addresses. Which command-line tool is commonly used for this purpose on modern Linux distributions?Operating Systems
  17. 67.A company is implementing a new policy for user authentication. They want to ensure that even if a user's password is stolen, unauthorized access is prevented. The policy requires users to provide their password, a one-time code from a mobile app, and a fingerprint scan for logging into critical systems. Which authentication concept is being implemented?Security
  18. 68.A technician is preparing to install Linux on an older computer with limited storage capacity. The computer will primarily be used for basic web browsing and document editing. Which of the following file systems would be the MOST efficient choice for this scenario, considering both performance and storage overhead?Operating Systems
  19. 69.A change request for a new inventory management system includes a section defining the specific criteria the business unit will use to confirm the rollout was successful before the change ticket is closed. Which of the following BEST describes this section of the change request?Operational Procedures
  20. 70.A desktop repeatedly blue-screens with a DIFFERENT stop code each time it crashes. A technician wants to pinpoint the exact driver or module responsible before attempting a fix. Which file(s) should the technician analyze, and with what tool?Software Troubleshooting
  21. 71.A company is implementing a new BYOD (Bring Your Own Device) policy. To protect sensitive corporate data on personal mobile devices, the IT department wants to ensure that if a device is lost or stolen, all corporate data can be removed without affecting the user's personal data. Which security measure is specifically designed for this purpose?Security
  22. 72.A desktop blue-screens with a stop code within minutes of use. A technician boots into Safe Mode with Networking, and the system blue-screens again with the same error. Which of the following is the MOST likely next troubleshooting step?Software Troubleshooting
  23. 73.A user needs to install a fresh copy of Windows 11 on a computer that currently has Windows 7 installed. The user wants to remove all existing data and create a clean installation of the new operating system. Which installation method should the user choose?Operating Systems
  24. 74.A system administrator is reviewing network traffic logs and notices frequent, repetitive login attempts from a single IP address against multiple user accounts on the company's VPN server. The attempts are not random guesses but appear to be using a list of commonly used passwords. Which type of attack is MOST likely occurring?Security
  25. 75.A technician is troubleshooting a Windows 10 workstation that is experiencing issues with system stability and performance. The technician suspects that the operating system's core files might be corrupted or missing. Which command-line utility should the technician use to scan and attempt to repair these critical system files?Operating Systems
  26. 76.A technician is tasked with creating a new Linux server that will host a web application. The server needs to handle frequent read/write operations efficiently, support large file sizes, and provide robust journaling capabilities for data integrity. Which Linux file system is generally recommended for such a scenario?Operating Systems
  27. 77.A company wants to comply with the 3-2-1 backup rule for its critical database. Which backup configuration satisfies this rule?Operational Procedures
  28. 78.A technician spends two hours troubleshooting a recurring printer driver conflict and finally resolves it. The technician wants other help desk staff to be able to resolve the same issue quickly in the future without repeating the research. Which of the following should the technician do?Operational Procedures
  29. 79.A system administrator needs to securely erase data from a hard disk drive (HDD) before decommissioning it. The drive contains highly sensitive company data, and the administrator wants to ensure that the data is irrecoverable. Which data destruction method would be most appropriate and effective in this scenario?Security
  30. 80.A network administrator is configuring BitLocker on a new Windows 11 workstation. The computer has a Trusted Platform Module (TPM) chip installed. To ensure the highest level of security and prevent unauthorized boot attempts, which BitLocker configuration should the administrator choose?Security
  31. 81.A company is deploying new Windows 11 workstations across its network. The IT department needs to ensure that all new computers automatically receive and apply the latest security policies and software configurations defined by the Active Directory Group Policy Objects (GPOs). Which command-line utility should be used to force an immediate update of these policies on a client machine?Operating Systems
  32. 82.A technician is performing a clean installation of Windows 11 on a new computer. During the installation process, they are prompted to choose between different editions of Windows. The user specifically requires features such as Group Policy management, Remote Desktop client (to connect to this machine), and BitLocker drive encryption. Which edition of Windows 11 should the technician select?Operating Systems
  33. 83.A system administrator is preparing to deploy a new Windows Server operating system. They need to choose a file system that supports very large volumes (up to 256 TB), provides built-in data integrity features, and is optimized for virtualization workloads. Which file system best meets these requirements?Operating Systems
  34. 84.A technician is troubleshooting a Windows 11 workstation that is exhibiting severe performance degradation, frequent application crashes, and unusual network activity, even when no user applications are running. Initial antivirus scans come up clean. The technician suspects a sophisticated form of malware that is hiding its presence. Which type of malware is MOST likely responsible?Security
  35. 85.A user is experiencing intermittent network connectivity issues on their Windows 10 desktop. The technician suspects a problem with the local DNS cache. Which command-line utility should the technician use to clear the DNS resolver cache?Operating Systems
  36. 86.An organization allows technicians to remotely support end-user workstations using RDP over the internet. A security audit finds that RDP is exposed directly to the internet on the default port with only username/password authentication. Which change would MOST improve the security of this remote access method?Operational Procedures
  37. 87.A system administrator needs to manage user accounts, installed software, and system services on a Windows Server 2022 machine from a remote location using a graphical interface. Which feature should the administrator utilize to achieve this without physically being at the server console?Operating Systems
  38. 88.A technician has completed malware remediation on a workstation: the infection was verified, the system was quarantined, System Restore was disabled and later re-enabled with a new restore point, and updated anti-malware software removed all threats after a full scan. According to CompTIA best practice, which FINAL step should the technician perform before closing the ticket?Software Troubleshooting
  39. 89.A technician is troubleshooting network connectivity on a Linux server. The server is unable to reach resources on the internet but can communicate with other devices on its local subnet. The technician suspects a DNS resolution issue. Which command-line utility should they use to verify DNS resolution for a specific domain?Operating Systems
  40. 90.A user is attempting to install a new application on their Windows 11 Home edition laptop. During the installation, they receive an error message indicating that the application requires a feature only available in Windows 11 Pro or Enterprise, specifically related to advanced security policies. What is the MOST likely underlying reason for this error?Operating Systems
  41. 91.A user reports that their Windows 11 computer is experiencing unusually slow startup times, and several applications launch automatically that they do not use frequently. The technician wants to prevent these unnecessary applications from launching with the operating system without uninstalling them. Which section of the Task Manager should the technician access to manage these startup programs?Operating Systems
  42. 92.A system administrator is reviewing network traffic logs and notices a high volume of failed login attempts coming from a single IP address, targeting various user accounts on the internal authentication server. The attempts are systematic, trying common passwords against each account. Which type of attack is this?Security
  43. 93.A company is upgrading its wireless network infrastructure. The security team requires a wireless security protocol that provides strong encryption and uses a unique encryption key for each wireless client session, eliminating the use of a shared pre-shared key. Which protocol best meets these requirements?Security
  44. 94.A user reports that their web browser is redirecting them to unfamiliar search engines and displaying an excessive number of pop-up advertisements. The user also notes that their homepage has changed without their consent. Which type of malware has most likely infected the user's system?Security
  45. 95.A user enters a username and password to log into a network. After the system confirms the credentials are valid, it checks which files and folders the user is permitted to access. What is this second step called?Security
  46. 96.A user reports that a Windows 11 laptop displays a blue screen with the error DRIVER_IRQL_NOT_LESS_OR_EQUAL shortly after a new printer driver was installed. Which of the following should the technician do FIRST to resolve the issue?Software Troubleshooting
  47. 97.A user's Windows 10 computer is experiencing slow startup times and general sluggishness. The technician suspects that too many programs are configured to launch automatically at startup. Which tool should the technician use to disable unnecessary startup programs?Operating Systems
  48. 98.A user reports that their smartphone's battery drains quickly and mobile data usage is unusually high, even though the phone was rarely used that day. The technician suspects a malicious app is running in the background. Which of the following should the technician do FIRST?Software Troubleshooting
  49. 99.A user on a macOS workstation needs to quickly identify which applications are consuming the most CPU resources and potentially causing system slowdowns. Which utility should the user open to monitor these processes?Operating Systems
  50. 100.A company is planning a major upgrade to its ERP system. Before submitting the change request for approval, the technician needs to document the specific steps that will be taken to reverse the changes if the upgrade fails. Which section of the change request does this describe?Operational Procedures