PMI CAPM (Certified Associate in Project Management) Examination Content OutlinePredictive, Plan-Based MethodologiesHard
A project manager is leading a global virtual team for a new product launch. Several team members are experiencing conflicting priorities and communication breakdowns due to cultural differences and time zone variations. Which process objective aims to improve competencies, team member interaction, and overall team environment to enhance project performance?
- ADevelop Team
- BManage Team
- CAcquire Resources
- DControl Resources
Show answer & explanationAnswer & explanation
Correct answer: A. Develop Team
Develop Team is the process of improving competencies, team member interaction, and the overall team environment to enhance project performance. It focuses on building a cohesive and high-performing team, which is crucial for addressing issues like conflicting priorities and communication breakdowns in a global virtual team.
Why the other options are wrong
- B. Manage Team involves tracking team member performance, providing feedback, resolving issues, and managing team changes to optimize project performance.
- C. Acquire Resources is about obtaining team members and physical resources, not improving their interaction or competencies.
- D. Control Resources is about ensuring that the physical resources assigned and allocated to the project are available as planned and used effectively, not about human team development.
Develop Team
The process of improving competencies, team member interaction, and the overall team environment to enhance project performance.
- Focuses on individual and collective team growth.
- Aims to build trust, resolve conflict, and foster collaboration.
- Tools include training, team-building activities, recognition, and colocation.
Memory trick: Get the team, Grow the team, Guide the team to succeed.