PMI CAPM (Certified Associate in Project Management) Examination Content OutlinePredictive, Plan-Based MethodologiesMedium
A project manager is leading a project to develop a new online learning platform. To ensure that the platform will be accessible to users with disabilities, the project team is proactively designing features and implementing coding standards that comply with WCAG (Web Content Accessibility Guidelines). Which quality management principle is being applied here?
- AFact-Based Decision Making
- BContinuous Improvement
- CCustomer Satisfaction
- DPrevention over Inspection
Show answer & explanationAnswer & explanation
Correct answer: D. Prevention over Inspection
By proactively designing accessible features and implementing coding standards, the project team is preventing defects (accessibility issues) from occurring in the first place, rather than inspecting for them after development. This aligns directly with the 'Prevention over Inspection' quality management principle.
Why the other options are wrong
- A. Fact-Based Decision Making uses data, but the scenario emphasizes proactive design, not data analysis for decisions.
- B. Continuous Improvement is about ongoing enhancements, not the initial approach to quality.
- C. Customer Satisfaction is an outcome, not primarily the principle guiding the proactive design approach.
Prevention over Inspection
A quality management principle that emphasizes designing quality into the product/process from the beginning to prevent defects, rather than finding and fixing them later through inspection.
- More cost-effective than inspection.
- Focuses on process improvement.
- Aims to build 'right the first time' quality.
Memory trick: Quality's Core: Prevent, Satisfy, Improve, Decide with Data.