PMI CAPM (Certified Associate in Project Management) Examination Content OutlinePredictive, Plan-Based MethodologiesMedium
A project manager is initiating a large-scale infrastructure project. A key stakeholder, the local community representative, has expressed significant concerns about the project's environmental impact. The project manager understands that this stakeholder's influence is high, and their interest in environmental aspects is also high. According to the Power/Interest Grid, how should this stakeholder be managed?
- AMonitor
- BManage Closely
- CKeep Satisfied
- DKeep Informed
Show answer & explanationAnswer & explanation
Correct answer: B. Manage Closely
The Power/Interest Grid suggests that stakeholders with high power and high interest should be 'Managed Closely'. This involves actively engaging them and ensuring their concerns are addressed to prevent them from becoming obstacles.
Why the other options are wrong
- A. Monitor is for low interest, low power stakeholders.
- C. Keep Satisfied is for high power, low interest stakeholders.
- D. Keep Informed is for high interest, low power stakeholders.
Power/Interest Grid
A stakeholder analysis tool that classifies stakeholders based on their level of authority (power) and their level of concern (interest) regarding the project's outcome.
- Helps determine appropriate engagement strategies.
- Divides stakeholders into four quadrants: Manage Closely, Keep Satisfied, Keep Informed, Monitor.
- Used to prioritize stakeholder engagement efforts.
Memory trick: Power/Interest Grid: Manage Closely, Keep Satisfied, Keep Informed, Monitor.