PMI CAPM (Certified Associate in Project Management) Examination Content OutlinePredictive, Plan-Based MethodologiesHard
A project manager is leading a global project with team members located in different time zones and cultures. To ensure effective information flow, the project manager decides to implement a centralized online portal for all project documentation, status updates, and decision logs, alongside scheduled weekly video conferences. What aspect of project communications management is being primarily addressed by establishing these methods?
- AManage Communications
- BPlan Communications Management
- CControl Communications
- DMonitor Communications
Show answer & explanationAnswer & explanation
Correct answer: B. Plan Communications Management
Establishing the methods and technologies for communicating, such as a centralized online portal and video conferences, is part of determining 'how' project information will be exchanged. This is the core activity of the Plan Communications Management process.
Why the other options are wrong
- A. Manage Communications is about distributing information according to the plan.
- C. Control Communications is not a standard PMI process name; 'Monitor Communications' is the correct term.
- D. Monitor Communications is about ensuring optimal information flow.
Plan Communications Management
The process of developing an appropriate approach and plan for project communications based on the information needs of each stakeholder or group, available organizational assets, and the needs of the project.
- Determines what, when, by whom, with whom, and how information will be communicated.
- Includes identifying communication methods and technologies.
- An output is the Communications Management Plan.
Memory trick: Planning Communications: Who, What, When, Where, Why, HOW to talk.