Microsoft 365 Certified: Administrator ExpertImplement and manage Microsoft Purview complianceEasy

A global consulting firm needs to ensure that all internal communications between consultants and clients for specific projects are monitored for ethical conduct and compliance with client confidentiality agreements. The firm has identified certain keywords and phrases that, if used, should trigger an alert for review by the compliance team. The solution must support monitoring across Exchange Online, Microsoft Teams, and Yammer. Which Microsoft Purview feature should be configured?

  1. AInformation Barriers (IB)
  2. BCommunication Compliance policies
  3. CData Loss Prevention (DLP) policies
  4. DAdaptive scopes for retention policies
Show answer & explanation

Correct answer: B. Communication Compliance policies

Communication Compliance policies are specifically designed to detect and review communications for policy violations, including the use of specific keywords and phrases, across various Microsoft 365 communication platforms like Exchange, Teams, and Yammer.

Why the other options are wrong

  • A. Information Barriers prevent communication between specific user groups, not monitor content for compliance.
  • C. DLP policies prevent sensitive data from leaving the organization, but Communication Compliance is focused on the content of internal communications for policy violations.
  • D. Adaptive scopes dynamically target policies to users/locations, but do not provide the monitoring and review capabilities for communication content.

Communication Compliance Policies

Microsoft Purview Communication Compliance policies help organizations detect, capture, and act on inappropriate messages in Microsoft 365, including monitoring for specific keywords, phrases, and types of content across various communication channels.

  • Monitors Exchange, Teams, Yammer communications.
  • Detects policy violations (e.g., harassment, sensitive data, ethical breaches).
  • Provides alerts and review workflows.

Memory trick: Communicate wisely, compliance is highly.

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