PMI CAPM (Certified Associate in Project Management) Examination Content OutlineAgile Frameworks/MethodologiesEasy
During a Sprint Review, stakeholders consistently express that the newly developed features, while functional, do not fully meet their evolving business needs. The Product Owner and Scrum Team are delivering working software, but the value perceived by the stakeholders is low. Which Agile principle is MOST directly being violated in this scenario?
- AWorking software is the primary measure of progress.
- BWelcome changing requirements, even late in development.
- CCustomer collaboration over contract negotiation.
- DIndividuals and interactions over processes and tools.
Show answer & explanationAnswer & explanation
Correct answer: C. Customer collaboration over contract negotiation.
The core issue is a disconnect between what is delivered and what the customer truly needs, indicating a lack of effective collaboration. While working software is delivered, it's not the right software due to insufficient customer involvement.
Why the other options are wrong
- A. The scenario states that working software is being delivered, so this principle is being met in terms of output, but not necessarily in terms of value or customer satisfaction.
- B. While related to embracing change, the primary problem here is not the inability to change requirements, but rather the failure to understand and collaborate on what those requirements should be.
- D. This principle focuses on team dynamics and communication rather than external stakeholder value alignment.
Customer Collaboration
Agile principle emphasizing continuous and close collaboration with customers throughout the project to ensure the delivered product meets their evolving needs and provides maximum value.
- Prioritizes ongoing dialogue over rigid contracts.
- Ensures product relevance and value.
- Facilitates timely feedback and adaptation.
Memory trick: Collaborate with customers, hear their needs, hit the target.