PMI CAPM (Certified Associate in Project Management) Examination Content OutlineAgile Frameworks/MethodologiesMedium
During a Sprint Review, stakeholders express confusion about the functionality of a newly developed feature, despite the Development Team demonstrating it. They feel the feature doesn't quite meet their expectations. What aspect of Agile communication and collaboration might need improvement?
- AThe transparency of the Product Backlog.
- BThe Definition of Done.
- CEarly and continuous stakeholder engagement in clarifying requirements.
- DThe Sprint Retrospective process.
Show answer & explanationAnswer & explanation
Correct answer: C. Early and continuous stakeholder engagement in clarifying requirements.
Stakeholder confusion and unmet expectations at the Sprint Review indicate a breakdown in early and continuous communication throughout the Sprint. Agile emphasizes continuous collaboration with stakeholders to ensure a shared understanding of requirements and expectations.
Why the other options are wrong
- A. While transparency is important, the issue here is a lack of shared understanding of the *feature's functionality*, which goes beyond just the backlog's visibility.
- B. The Definition of Done ensures quality and completeness of the increment, but doesn't directly address whether the feature meets stakeholder expectations if those expectations weren't clearly understood or communicated.
- D. The Sprint Retrospective focuses on process improvement, not directly on ensuring stakeholder understanding of features.
Continuous Stakeholder Engagement
Agile emphasizes continuous collaboration with stakeholders throughout the project lifecycle to ensure requirements are clear, expectations are aligned, and feedback is incorporated early.
- Ongoing dialogue with stakeholders.
- Clarifies requirements and expectations.
- Incorporates feedback early.
- Reduces surprises at reviews.
Memory trick: To avoid surprises at the show, keep the stakeholders in the continuous flow.