CNA Certification (Written Exam)Communication and Psychosocial NeedsHard
A family member of a dying resident becomes angry and yells at the nurse aide, blaming the staff for the resident's declining condition. According to the Kübler-Ross stages of grief, this behavior most likely reflects which stage?
- AAnger
- BBargaining
- CDenial
- DAcceptance
Show answer & explanationAnswer & explanation
Correct answer: A. Anger
The Kübler-Ross model describes anger as a stage of grief in which individuals express frustration, often directed at caregivers or others, as a response to loss. The nurse aide should remain calm and not take the anger personally.
Why the other options are wrong
- B. Bargaining involves attempts to negotiate or make deals to change the outcome.
- C. Denial involves refusing to accept the reality of the situation, not outward blame.
- D. Acceptance involves coming to terms with the loss, not expressing anger.
Kübler-Ross Stages of Grief
A model describing five stages people may experience when facing death or loss: denial, anger, bargaining, depression, and acceptance.
- Stages do not always occur in order and may repeat
- Anger is often directed at caregivers, self, or a higher power
- Nurse aides should respond calmly and non-defensively
Memory trick: DABDA: Denial, Anger, Bargaining, Depression, Acceptance.