CNA Certification (Written Exam)Communication and Psychosocial NeedsMedium
A resident from a culture that values modesty asks to have same-gender staff assist with bathing. The nurse aide should:
- ATell the resident this preference is not important in a care facility
- BPerform the care as originally assigned regardless of preference
- CExplain that staffing does not allow for such requests
- DTry to accommodate the request whenever possible
Show answer & explanationAnswer & explanation
Correct answer: D. Try to accommodate the request whenever possible
Respecting cultural and personal preferences, including modesty concerns, is part of person-centered care. Staff should try to honor such requests whenever feasible.
Why the other options are wrong
- A. This response is disrespectful of the resident's cultural values.
- B. Ignoring stated preference ignores the resident's right to dignity and choice.
- C. Dismissing without attempting accommodation disregards resident rights.
Cultural Sensitivity in Care
Respecting a resident's cultural, religious, and personal preferences, including modesty, is essential to person-centered care.
- Residents have the right to request same-gender caregivers when possible
- Facility should attempt reasonable accommodation
- Report cultural needs to the care team
Memory trick: Respect the request, don't dismiss the culture.