CNA Certification (Written Exam)Communication and Psychosocial NeedsHard
A nurse aide is caring for a resident from a culture in which physical touch by non-family members is considered disrespectful. Which action best demonstrates culturally sensitive care?
- AAvoid all physical care to prevent offending the resident
- BAsk the resident's permission before touching them and explain each step of care
- CHave a family member perform all touch-related tasks instead of staff
- DTouch the resident briefly to build trust, since touch is generally reassuring
Show answer & explanationAnswer & explanation
Correct answer: B. Ask the resident's permission before touching them and explain each step of care
Culturally sensitive care involves respecting individual preferences by asking permission and explaining care before touching, rather than assuming touch is universally comforting or avoiding necessary care altogether. Staff should still provide required care with the resident's consent and understanding.
Why the other options are wrong
- A. Avoiding necessary physical care can compromise the resident's health and hygiene.
- C. Staff cannot simply transfer required care duties to family members without proper arrangement.
- D. Assuming touch is reassuring ignores the stated cultural preference.
Cultural Sensitivity with Touch
Respecting a resident's cultural beliefs about physical touch by asking permission and explaining care actions rather than assuming or avoiding touch.
- Always ask before touching when culture values modesty/touch boundaries
- Explain each step of care to build trust
- Care must still be provided safely and respectfully
Memory trick: Ask first, then touch with respect.