Microsoft 365 FundamentalsDescribe Microsoft 365 pricing and supportMedium
A Microsoft 365 administrator is reviewing the service health of Microsoft Teams. They notice an 'Advisory' posted on the Service Health Dashboard. Which of the following best describes the nature of an 'Advisory' in the context of Microsoft 365 service health?
- AA planned maintenance event that will cause a temporary service interruption during off-peak hours.
- BA minor service degradation that might affect some users but services remain largely functional.
- CA critical service outage impacting a large number of users and requiring immediate attention.
- DA security vulnerability that has been identified and requires immediate action from the administrator.
Show answer & explanationAnswer & explanation
Correct answer: B. A minor service degradation that might affect some users but services remain largely functional.
An 'Advisory' typically indicates a minor service issue or degradation that might affect some users or specific functionalities, but the service usually remains operational. It's less severe than an 'Incident' (which implies a critical outage) and distinct from 'Planned Maintenance'.
Why the other options are wrong
- A. This describes 'Planned Maintenance', which is typically communicated separately and in advance.
- C. This describes an 'Incident', which is a more severe service disruption.
- D. Security vulnerabilities are often communicated through the Message Center or specific security advisories, not typically as a generic 'Advisory' on the service health dashboard in this context.
Microsoft 365 Service Health Status Types
The different categories used by Microsoft to communicate the status and impact of service issues on the Microsoft 365 Service Health Dashboard.
- Incident: A major service outage or significant impact.
- Advisory: A minor service degradation or issue with limited impact.
- Restored: An incident or advisory has been resolved.
- Planned Maintenance: Scheduled work that may cause temporary interruptions.
Memory trick: Service health signals: Incident is red, Advisory is yellow, Green is good.