Microsoft 365 FundamentalsDescribe Microsoft 365 pricing and supportMedium
A Microsoft 365 administrator is investigating why a user in their organization cannot access a specific service, even though they believe the user has the correct license. They need to verify the exact services enabled by the user's assigned license. Where in the Microsoft 365 admin center can they find this detailed information for a specific user?
- ABilling > Licenses > (select license) > Assigned users
- BHealth > Service health > (select service) > User impact
- CUsers > Active users > (select user) > Mail
- DUsers > Active users > (select user) > Licenses and apps
Show answer & explanationAnswer & explanation
Correct answer: D. Users > Active users > (select user) > Licenses and apps
To check which services are enabled by a user's assigned license, the administrator should navigate to 'Users > Active users', select the specific user, and then go to the 'Licenses and apps' tab. This tab provides a detailed breakdown of the licenses assigned to the user and the specific services enabled or disabled within those licenses.
Why the other options are wrong
- A. This view shows which users are assigned a particular license, but not the detailed service enablement for a specific user.
- B. Service health provides information about overall service status, not individual user license details.
- C. The 'Mail' section focuses on email settings, not detailed license service entitlements.
User License and App Details
A section within the Microsoft 365 admin center (under Active users) that displays the licenses assigned to a specific user and allows administrators to view and manage the individual services and applications enabled by those licenses.
- Accessed via a specific user's properties
- Shows all licenses assigned to the user
- Allows toggling individual services within a license
- Crucial for troubleshooting access issues based on licensing
Memory trick: To see what 'Apps' a 'User' has, check their 'Licenses and Apps' section.