Microsoft 365 FundamentalsDescribe Microsoft 365 pricing and supportMedium
A Microsoft 365 administrator is investigating why a user in their organization cannot access a specific application that requires a Microsoft 365 license. The administrator needs to quickly verify if the user has been assigned the necessary license and if that license includes the application in question. Which administrative tool is best suited for this task?
- AMicrosoft 365 admin center > Billing > Products & services
- BMicrosoft Entra admin center > Enterprise applications
- CMicrosoft Purview compliance portal > Audit
- DMicrosoft 365 admin center > Users > Active users
Show answer & explanationAnswer & explanation
Correct answer: D. Microsoft 365 admin center > Users > Active users
The 'Active users' section in the Microsoft 365 admin center allows administrators to view individual user accounts, their assigned licenses, and the specific services and applications included within those licenses, making it ideal for troubleshooting license-related access issues.
Why the other options are wrong
- A. This section manages the overall subscriptions and available licenses, not the assignment status for individual users.
- B. This section is for managing applications registered in Entra ID, not for verifying specific user license assignments for Microsoft 365 services.
- C. The Audit log in the compliance portal tracks user and admin activities but doesn't show current license assignments.
User License Assignment Verification
The process of checking which Microsoft 365 licenses are assigned to a specific user and what services/applications those licenses enable.
- Performed in Microsoft 365 admin center > Users > Active users.
- Crucial for troubleshooting access issues to M365 services.
- Allows administrators to assign or remove licenses.
- Shows detailed breakdown of services included in each assigned license.
Memory trick: To see user licenses, check 'Active users' in 'Users'.