PMI CAPM (Certified Associate in Project Management) Examination Content OutlineBusiness Analysis FrameworksEasy
A business analyst is preparing for requirements elicitation for a new internal communication portal. To understand the current processes and identify pain points, the BA decides to review existing employee handbooks, company policies, and previous project documentation. What elicitation technique is the business analyst employing?
- APrototyping
- BBrainstorming
- CInterviews
- DDocument Analysis
Show answer & explanationAnswer & explanation
Correct answer: D. Document Analysis
Document analysis involves reviewing existing documentation to gather information about the current state, business rules, and potential requirements. This is a common and efficient way to gain initial understanding before engaging stakeholders directly.
Why the other options are wrong
- A. Prototyping involves creating models of the solution, which is not applicable to reviewing existing documents.
- B. Brainstorming is a group creativity technique for generating ideas, not reviewing existing documents.
- C. Interviews involve direct conversations with stakeholders, which is not what the BA is doing here.
Document Analysis (Elicitation)
Document analysis is an elicitation technique where a business analyst reviews existing documentation to understand the current business processes, rules, and identify potential requirements for a new solution.
- Involves reviewing existing artifacts.
- Efficient for understanding the 'as-is' state.
- Helps identify gaps and inconsistencies.
Memory trick: Don't Just Ask, OBSERVE and ANALYZE DOCUMENTS!