PMI CAPM (Certified Associate in Project Management) Examination Content OutlineBusiness Analysis FrameworksEasy
A business analyst is preparing for requirements elicitation for a new internal communication platform. To ensure comprehensive coverage and minimize rework, the analyst decides to review existing company policies, current system documentation, and relevant industry standards before engaging with stakeholders. This activity is an example of which elicitation technique?
- AInterviews
- BWorkshops
- CDocument analysis
- DObservation
Show answer & explanationAnswer & explanation
Correct answer: C. Document analysis
Document analysis involves reviewing existing documentation to gather requirements and understand the current state, which aligns with reviewing company policies, system documentation, and industry standards.
Why the other options are wrong
- A. Interviews involve direct, one-on-one conversations with stakeholders.
- B. Workshops are facilitated group sessions for collaborative elicitation.
- D. Observation involves watching users perform tasks in their natural environment.
Document Analysis (Elicitation)
A requirements elicitation technique that involves reviewing existing documentation to understand the current state, identify business rules, and uncover potential requirements.
- Cost-effective and can be done before stakeholder engagement.
- Helps identify 'as-is' processes and existing constraints.
- Can provide a baseline for discussions with stakeholders.
Memory trick: Elicit by Interview, Observe, or Analyze documents for a true view.