CompTIA Project+ (PK0-005)Project Life Cycle PhasesMedium
A project manager is overseeing a software development project. During the execution phase, a critical bug is discovered that impacts a core system function. The project manager needs to ensure this issue is tracked, resolved, and documented. Which project management process is primarily concerned with addressing such unexpected problems?
- ARisk Management
- BQuality Control
- CIssue Management
- DChange Control
Show answer & explanationAnswer & explanation
Correct answer: C. Issue Management
Issue management focuses on identifying, tracking, and resolving problems that have already occurred and are impacting the project.
Why the other options are wrong
- A. Risk Management deals with potential future problems, not those that have already occurred.
- B. Quality Control focuses on monitoring specific project results to determine if they comply with relevant quality standards.
- D. Change Control is about managing modifications to project scope, schedule, or budget, which might be triggered by an issue, but is not the primary process for addressing the issue itself.
Issue Management
The process of identifying, tracking, and resolving problems that have already occurred and are impacting the project.
- Deals with current, actual problems.
- Involves logging, prioritizing, and assigning issues.
- Aims for timely resolution to minimize project impact.
Memory trick: Risks are future, Issues are now, Changes are formal.