NCLEX-RNSafety and Infection Prevention and ControlMedium

A nurse is caring for a client who suddenly becomes agitated and attempts to remove their intravenous (IV) line. The client has a history of dementia and is disoriented. After attempting verbal de-escalation without success, which action should the nurse take next?

  1. AAssign a staff member to provide one-on-one observation.
  2. BApply soft wrist restraints immediately to prevent IV removal.
  3. CDocument the incident and continue to monitor the client closely.
  4. DRequest a physician's order for chemical restraints.
Show answer & explanation

Correct answer: A. Assign a staff member to provide one-on-one observation.

When a client is agitated and at risk of self-harm or interfering with medical treatment, and verbal de-escalation fails, the least restrictive intervention should be attempted first. One-on-one observation can often prevent harm without resorting to physical or chemical restraints, which have strict guidelines and potential adverse effects.

Why the other options are wrong

  • B. Physical restraints should be a last resort, after less restrictive measures have failed, and require a physician's order and specific protocols.
  • C. Simply documenting and monitoring without active intervention is insufficient when the client is actively attempting to remove a necessary medical device.
  • D. Chemical restraints are also a form of restraint and should be considered after less restrictive measures, and require a physician's order.

Restraint Alternatives

Interventions used to prevent harm or manage behavior without applying physical or chemical restraints.

  • Prioritize least restrictive measures.
  • Includes reorientation, diversion, close observation.
  • Aims to maintain client dignity and autonomy.

Memory trick: Calm the Storm, Less Restrictive is the Norm.

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