Project Management Professional (PMP)® Examination Content OutlinePeopleHard
A project manager is overseeing a highly innovative research and development project. The project involves significant uncertainty and requires creative problem-solving. The team members are experts in their respective fields but are accustomed to traditional, highly structured project environments. To maximize their potential and encourage innovation, what is the MOST effective approach for the project manager to take?
- AImplement a strict change control process to prevent any deviations from the initial plan.
- BProvide detailed, step-by-step instructions for each task to minimize errors.
- CConduct daily stand-up meetings to closely monitor progress and guide all technical decisions.
- DEstablish clear boundaries and delegate decision-making authority to the team members.
Show answer & explanationAnswer & explanation
Correct answer: D. Establish clear boundaries and delegate decision-making authority to the team members.
Empowering team members by delegating decision-making authority within clear boundaries is crucial for fostering innovation and leveraging the expertise of highly skilled individuals in an uncertain environment, rather than stifling creativity with rigid controls.
Why the other options are wrong
- A. A strict change control process inhibits the flexibility and adaptability needed for innovative R&D projects.
- B. Detailed instructions limit autonomy and creativity, hindering innovation.
- C. Close monitoring and guiding all technical decisions can micromanage experts, stifling their creativity and problem-solving abilities.
Empower Team Members
Giving team members the authority, resources, and responsibility to make decisions and take action within defined boundaries.
- Fosters ownership and accountability.
- Encourages innovation and problem-solving.
- Requires trust and clear communication of boundaries.
Memory trick: Give power, get genius; control too much, get conformity.