Project Management Professional (PMP)® Examination Content OutlinePeopleMedium
A project manager is leading a diverse team where new team members are hesitant to voice their opinions or challenge established ideas during brainstorming sessions, often deferring to more senior colleagues. This is limiting innovation and problem-solving. What is the MOST effective strategy for the project manager to lead the team and encourage participation?
- AConduct individual interviews with new members to gather their ideas privately.
- BAssign specific research topics to new members and require them to present their findings to the team.
- CActively solicit input from all team members during meetings, specifically asking quieter members for their perspectives.
- DImplement a formal suggestion box system for anonymous feedback and ideas.
Show answer & explanationAnswer & explanation
Correct answer: C. Actively solicit input from all team members during meetings, specifically asking quieter members for their perspectives.
The challenge is direct participation and psychological safety. Anonymous suggestions (A) and private interviews (B) might get ideas but don't build confidence or change group dynamics. Requiring presentations (D) can increase pressure. Actively soliciting input (C) from quieter members within the group directly models inclusive leadership, encourages participation, and helps build a culture where all voices are valued.
Why the other options are wrong
- A. Private interviews can gather ideas but do not address the issue of encouraging direct participation and challenging ideas within the team setting.
- B. Requiring presentations can be intimidating for hesitant members and might not foster spontaneous idea sharing or challenging of established ideas during brainstorming.
- D. While a suggestion box can collect ideas, it doesn't build confidence in speaking up in group settings or change the dynamic of deference.
Lead a Team (Inclusive Leadership)
Guiding and motivating a project team by fostering an environment where all members feel valued, heard, and empowered to contribute.
- Promotes psychological safety and trust.
- Encourages diverse perspectives and innovation.
- Enhances team engagement and performance.
Memory trick: Lead with grace, give everyone space.