ISC2 Certified in Cybersecurity (CC)Business Continuity (BC), Disaster Recovery (DR) & Incident Response (IR) ConceptsEasy

An organization is implementing a new business continuity plan. As part of this, they are establishing clear communication channels and protocols for notifying employees, customers, and stakeholders during a disruption. This activity is a key component of which aspect of BC/DR planning?

  1. ADisaster recovery strategy development
  2. BRecovery Time Objective (RTO) definition
  3. CBusiness impact analysis (BIA)
  4. DCommunication plan
Show answer & explanation

Correct answer: D. Communication plan

Establishing clear communication channels and protocols for notifying various parties during a disruption is the core purpose of a communication plan within BC/DR planning.

Why the other options are wrong

  • A. DR strategy focuses on technical recovery, not primarily on stakeholder communication.
  • B. RTO defines recovery time targets, unrelated to communication protocols.
  • C. BIA identifies impacts and critical functions, but doesn't detail communication protocols.

Communication Plan (BC/DR)

A documented strategy that outlines how an organization will communicate with internal and external stakeholders during and after a business disruption or disaster.

  • Identifies key stakeholders and their communication needs.
  • Defines communication methods, channels, and frequency.
  • Assigns responsibilities for communication tasks.

Memory trick: Communicate Clearly, Keep Everyone Informed.

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