Professional Scrum Master I (PSM I)Scrum Master StancesEasy
A Development Team reports to the Scrum Master that they are frequently interrupted by stakeholders who bypass the Product Owner and directly assign tasks. This leads to confusion and a lack of focus on the Sprint Goal. In which Scrum Master stance would the Scrum Master primarily address this situation?
- AFacilitator
- BMentor
- CTeacher
- DCoach
Show answer & explanationAnswer & explanation
Correct answer: C. Teacher
The Scrum Master needs to educate stakeholders and the Development Team about proper communication channels and roles within Scrum. This involves teaching the boundaries and responsibilities to prevent direct task assignment, thus protecting the Development Team's focus and the Product Owner's authority.
Why the other options are wrong
- A. Facilitation is about guiding discussions, but the core problem here is a lack of understanding of Scrum principles, which requires teaching.
- B. Mentoring is typically a one-on-one process for individual growth, not for correcting systemic process issues with multiple parties.
- D. While coaching might occur, the primary need is to educate about Scrum roles and rules.
Scrum Master as Teacher
The Scrum Master teaches Scrum roles, events, artifacts, and values to the Development Team, Product Owner, and the organization.
- Educates on Scrum principles and practices.
- Helps the organization understand and enact Scrum.
- Ensures clarity on roles and responsibilities.
Memory trick: STaMP, I Can't Forget!