Professional Scrum Master I (PSM I)Scrum Master StancesMedium
The Development Team has identified that their Definition of Done is not comprehensive enough, leading to quality issues being discovered late in the development cycle. They want to update it but are unsure how to proceed collaboratively. What is the most suitable Scrum Master stance to assist them?
- ATeacher, by giving a presentation on the importance of a robust Definition of Done and its impact on quality.
- BCoach, by challenging the team to figure out how to update their Definition of Done entirely on their own, without intervention.
- CFacilitator, by organizing and guiding a collaborative workshop for the team to inspect and adapt their Definition of Done.
- DMentor, by providing them with a template for a comprehensive Definition of Done from another project.
Show answer & explanationAnswer & explanation
Correct answer: C. Facilitator, by organizing and guiding a collaborative workshop for the team to inspect and adapt their Definition of Done.
The team recognizes the problem but needs help with the process of collaboratively updating their Definition of Done. As a Facilitator, the Scrum Master can guide them through a structured workshop, ensuring effective collaboration and a productive outcome.
Why the other options are wrong
- A. Teaching the 'what' and 'why' is useful, but the immediate need is 'how' to collaboratively update it.
- B. While self-organization is key, completely hands-off coaching when the team is 'unsure how to proceed collaboratively' might be counterproductive; they need guidance on the process.
- D. Providing a template is prescriptive and bypasses the team's collaborative learning and ownership.
Scrum Master as Facilitator
The Scrum Master acts as a Facilitator by ensuring Scrum events are positive, productive, and kept within their timeboxes, helping the Scrum Team achieve their objectives.
- Guides discussions and decision-making processes.
- Ensures clear communication and collaboration.
- Helps the team adhere to Scrum event purposes and timeboxes.
Memory trick: Facilitators Focus on Flow for Fruitful Forums.