NIC Cosmetology Written (Theory) ExamHair Care and ServicesHard
A cosmetologist is performing a chemical relaxer service on a client with tightly coiled, resistant hair. After applying the relaxer, the cosmetologist observes that the hair is not sufficiently straightened. What is the most appropriate next step, assuming the processing time has not yet been exceeded and the hair is still intact?
- AIncrease the processing time for the remaining relaxer.
- BRinse the relaxer immediately and apply neutralizer.
- CRe-apply the relaxer to resistant areas and continue processing.
- DApply a second, stronger application of relaxer.
Show answer & explanationAnswer & explanation
Correct answer: A. Increase the processing time for the remaining relaxer.
If the hair is not sufficiently straightened and the processing time has not been exceeded, the safest and most appropriate action is to allow the existing relaxer to process for a bit longer, while continuously monitoring the hair's condition and elasticity. Applying more relaxer or a stronger relaxer can lead to overprocessing and damage.
Why the other options are wrong
- B. Rinsing and neutralizing prematurely would lock in the incomplete straightening, requiring a re-service sooner or later, and potentially damaging the hair further when attempted again.
- C. Re-applying relaxer, even to 'resistant areas,' can lead to overlapping and overprocessing of hair that has already been treated, increasing damage. The existing relaxer needs more time to work.
- D. Applying a second, stronger application is extremely risky and can lead to severe overprocessing, breakage, and chemical burns. This is generally not recommended.
Chemical Relaxer Adjustment
If hair is not sufficiently relaxed after initial application but before maximum processing time, extend the processing of the existing product with careful monitoring.
- Do not exceed manufacturer's maximum time.
- Continuously check hair's elasticity and condition.
- Avoid re-applying or using stronger product mid-service.
Memory trick: When hair isn't straight enough, give it more time, not more product.