NIC Cosmetology Written (Theory) ExamHair Care and ServicesMedium

A cosmetologist is performing a chemical relaxer service using a sodium hydroxide relaxer. After rinsing the relaxer thoroughly, what is the crucial next step to ensure the hair's pH is restored and the chemical process is stopped?

  1. AApplying a leave-in treatment
  2. BApplying a deep conditioner
  3. CNeutralizing shampoo application
  4. DBlow-drying the hair
Show answer & explanation

Correct answer: C. Neutralizing shampoo application

After rinsing a hydroxide relaxer, a neutralizing shampoo is essential. It lowers the pH of the hair and scalp, deactivating any remaining relaxer chemicals and stopping the process.

Why the other options are wrong

  • A. Leave-in treatments are for conditioning and styling, applied after the chemical process is fully stopped and neutralized.
  • B. Deep conditioners are for moisture and repair, applied after neutralization, but do not stop the chemical action.
  • D. Blow-drying the hair before neutralizing can cause damage and does not stop the chemical process.

Neutralizing Shampoo (Relaxers)

A shampoo with an acidic pH (typically 4.5-5.5) used after chemical relaxers to re-harden the hair, restore its natural pH, and deactivate any remaining alkaline residues.

  • Essential step after hydroxide relaxers.
  • Prevents further damage from alkalinity.
  • Often contains a color indicator to show if relaxer is still present.

Memory trick: Rinse the relaxer, then neutralize the hazard.

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