Professional Scrum Master I (PSM I)Scrum Theory & PrinciplesMedium
A Scrum Team is consistently delivering 'Done' Increments, but the stakeholders frequently express surprise and dissatisfaction with the product's direction during Sprint Reviews. What Scrum Value is primarily lacking in this scenario?
- ACommitment
- BOpenness
- CCourage
- DRespect
Show answer & explanationAnswer & explanation
Correct answer: B. Openness
The stakeholders' surprise and dissatisfaction indicate a lack of shared understanding and transparency about the product's development and direction. Openness, the Scrum Value, encourages everyone to be open about work and the challenges with performing the work, which includes being open with stakeholders about the product's progress and potential deviations from expectations.
Why the other options are wrong
- A. Commitment involves dedicating oneself to the Sprint Goal, which isn't directly indicated as lacking here.
- C. Courage is about doing the right thing and working on tough problems, which is not the primary issue described.
- D. Respect is about valuing each other as capable, independent people, which is not the core problem described by stakeholder surprise.
Scrum Value: Openness
Scrum Team members and their stakeholders are open about the work and the challenges with performing the work.
- Fosters transparency and shared understanding.
- Encourages candid communication about progress and impediments.
- Essential for effective feedback and adaptation.
Memory trick: Open communication bridges the gap between team and stakeholders.