Professional Scrum Master I (PSM I)Scrum Theory & PrinciplesEasy
A Scrum Master is facilitating a Sprint Retrospective where the Developers are hesitant to openly discuss painful process issues, fearing blame. The Scrum Master reminds them that the purpose of the event is continuous improvement and learning. Which Scrum Value is the Scrum Master attempting to reinforce?
- ARespect
- BOpenness
- CCommitment
- DFocus
Show answer & explanationAnswer & explanation
Correct answer: B. Openness
The Developers' hesitation to discuss issues due to fear of blame indicates a lack of openness. The Scrum Master is encouraging them to be open about challenges to facilitate improvement.
Why the other options are wrong
- A. While respect for each other is important, the immediate issue is the willingness to be transparent about problems.
- C. Commitment refers to dedicating oneself to goals, not necessarily to discussing problems openly.
- D. Focus is about concentrating on the Sprint, not the emotional barrier to discussing process issues.
Scrum Value: Openness
The Scrum Team and its stakeholders are open about the work and the challenges with performing the work.
- Essential for effective retrospectives.
- Fosters a safe environment for discussion.
- Enables identification of real issues for improvement.
Memory trick: Open hearts lead to honest starts.