Professional Scrum Master I (PSM I)Scrum Theory & PrinciplesMedium
A Scrum Team consistently delivers 'Done' Increments, but the stakeholders frequently express surprise and dissatisfaction with the product's features during Sprint Reviews. This indicates a potential breakdown in which aspect of empiricism?
- AAdaptation
- BInspection
- CIteration
- DTransparency
Show answer & explanationAnswer & explanation
Correct answer: D. Transparency
If stakeholders are surprised and dissatisfied, it suggests they did not have a clear understanding or visibility into the work being done or the decisions being made. This lack of shared understanding and visibility is a failure of Transparency, one of the pillars of empiricism.
Why the other options are wrong
- A. Adaptation would be the response to feedback, but the issue is that feedback is coming too late due to lack of visibility.
- B. Inspection might be happening (delivering 'Done' increments implies some inspection), but the problem is the lack of shared understanding.
- C. Iteration is a characteristic of Scrum, not one of the three pillars of empiricism.
Empiricism: Transparency
Significant aspects of the process must be visible to those responsible for the outcome. This requires a common standard so observers share a common understanding of what is being seen.
- Visibility of work and process.
- Shared common understanding.
- Enables inspection and adaptation.
Memory trick: See it clearly (Transparency), Check it often (Inspection), Change it as needed (Adaptation).