Microsoft 365 Endpoint AdministratorDeploy Windows client (25-30%)Easy

A company is planning to deploy Windows 11 to 200 new devices. The devices will be shipped directly to users' homes and need to be ready for immediate use with minimal IT intervention. Users will have standard user rights. Which deployment method should you recommend?

  1. AClean installation using USB media
  2. BIn-place upgrade
  3. CWindows Autopilot user-driven mode
  4. DMicrosoft Deployment Toolkit (MDT) Lite Touch
Show answer & explanation

Correct answer: C. Windows Autopilot user-driven mode

Windows Autopilot user-driven mode is designed for scenarios where devices are shipped directly to users, allowing them to provision the device themselves with minimal IT involvement. It automates the enrollment into Intune and applies policies.

Why the other options are wrong

  • A. Clean installation via USB requires significant user or IT effort and is not suitable for zero-touch remote deployment.
  • B. In-place upgrade is for existing devices upgrading their OS, not for new devices.
  • D. MDT Lite Touch requires network access to deployment shares and often physical IT presence or advanced user skills, which is not suitable for zero-touch remote deployment.

Windows Autopilot User-Driven Mode

A cloud-based deployment technology that allows new Windows devices to be set up and pre-configured, ready for productive use, with minimal user interaction and zero IT touch.

  • Automates device setup, configuration, and enrollment.
  • Suitable for direct-to-user shipments.
  • Requires internet connectivity and Azure AD/Intune.

Memory trick: Autopilot flies new devices directly to users.

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