Microsoft 365 Endpoint AdministratorDeploy Windows client (25-30%)Medium

A company is planning to deploy Windows 11 to 250 new devices. They want to ensure that each device receives a consistent, pre-configured image including specific applications and company branding, with minimal manual intervention during the out-of-box experience (OOBE). The devices will be shipped directly from the manufacturer to the end-users. Which Windows deployment method should be used?

  1. AMicrosoft Deployment Toolkit (MDT)
  2. BWindows Autopilot User-Driven Mode
  3. CWindows Autopilot White Glove
  4. DDeployment Image Servicing and Management (DISM)
Show answer & explanation

Correct answer: C. Windows Autopilot White Glove

Windows Autopilot White Glove (now Pre-provisioning) allows partners or IT to pre-provision a Windows 11 device before it reaches the end-user. This ensures that the device is fully configured, including applications and branding, before the user even receives it, streamlining the OOBE.

Why the other options are wrong

  • A. MDT is typically used for on-premises deployments and requires more manual intervention or on-site IT involvement, which is not ideal for devices shipped directly to users.
  • B. User-Driven Mode allows the end-user to complete the setup, which doesn't meet the requirement for minimal manual intervention during OOBE.
  • D. DISM is a command-line tool for modifying Windows images, not a complete deployment method for end-user scenarios.

Windows Autopilot Pre-provisioning (White Glove)

A feature of Windows Autopilot that allows partners or IT administrators to pre-provision a Windows 11 device before the end-user receives it, ensuring it's ready to use with applications and policies already installed.

  • Formerly known as White Glove.
  • Reduces end-user setup time significantly.
  • Ideal for devices shipped directly to users from manufacturers.

Memory trick: Autopilot White Glove makes devices 'ready to fly' before they even land with the user.

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