Microsoft 365 Endpoint AdministratorDeploy Windows client (25-30%)Easy

A small design firm with 15 Windows 10 Pro workstations needs to upgrade to Windows 11 Pro. They want to retain all user settings, applications, and data. The firm has limited IT staff and prefers a straightforward upgrade process with minimal manual intervention. Which upgrade strategy is most appropriate?

  1. AWipe and load using Microsoft Deployment Toolkit (MDT)
  2. BIn-place upgrade
  3. CProvisioning packages
  4. DClean installation with User State Migration Tool (USMT)
Show answer & explanation

Correct answer: B. In-place upgrade

An in-place upgrade allows upgrading the operating system on an existing device while preserving all installed applications, user data, and settings. This is the simplest method for retaining everything on a small number of devices.

Why the other options are wrong

  • A. Wipe and load means erasing the old OS and installing a new one, requiring backup and restore of user data and applications.
  • C. Provisioning packages are primarily for configuring new devices or existing devices with specific settings, not for full OS upgrades with data retention.
  • D. A clean installation requires reinstalling applications and manually restoring data, which is not minimal intervention.

In-place Upgrade

An upgrade method that replaces the existing operating system with a newer version on the same device, while preserving user data, applications, and settings.

  • Simplest method for upgrading an existing OS.
  • Retains all user data, applications, and settings.
  • Requires sufficient disk space and compatibility checks.

Memory trick: In-place upgrade keeps everything in its place.

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