CSLB C-36 Plumbing ContractorService, Repair, and MaintenanceMedium

During a routine inspection of a commercial water heater, you discover a strong 'rotten egg' smell emanating from the hot water. The cold water supply does not have this odor. What is the most probable cause?

  1. AA backflow prevention device failure allowing sewer gas into the hot water lines.
  2. BA natural gas leak near the water heater unit.
  3. CAn accumulation of anode rod degradation byproducts and sulfate-reducing bacteria in the tank.
  4. DExcessive chlorine levels in the municipal water supply reacting with tank materials.
Show answer & explanation

Correct answer: C. An accumulation of anode rod degradation byproducts and sulfate-reducing bacteria in the tank.

A 'rotten egg' smell (hydrogen sulfide) specifically in the hot water, but not the cold, is a classic symptom of sulfate-reducing bacteria reacting with the magnesium or aluminum anode rod in the water heater tank. These bacteria thrive in warm, dark, anaerobic conditions and produce hydrogen sulfide gas as a byproduct.

Why the other options are wrong

  • A. A backflow prevention device failure would primarily cause contamination of the potable water system with non-potable water or sewer gases, but the odor would likely be more general or different, and not consistently localized to only hot water in this specific manner.
  • B. A natural gas leak would produce a distinct sulfur-like odor, but it would be present in the air around the unit, not specifically in the hot water, and is a different chemical compound.
  • D. While chlorine can react with plumbing, it typically doesn't produce a strong 'rotten egg' smell, and if it did, it would likely be present in both hot and cold water if it's a municipal issue.

Water Heater 'Rotten Egg' Smell

Odor of hydrogen sulfide gas in hot water, caused by sulfate-reducing bacteria interacting with the anode rod.

  • Specific to hot water supply.
  • Caused by anaerobic bacteria in the water heater tank.
  • Anode rod material (magnesium, aluminum) contributes to the reaction.
  • Can be remedied by flushing, chlorination, or replacing the anode rod with zinc.

Memory trick: Anode's decay, bacteria's way, makes hot water go astray.

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