Texas Cosmetology Operator Written ExamHair Care ServicesHard
A cosmetologist observes a client's scalp with reddish patches, dry flakes, and some silver scales. The client states it has been an ongoing issue. What is the appropriate action for the cosmetologist?
- ARecommend a clarifying shampoo and moisturizing conditioner.
- BExplain the symptoms and politely refuse service, recommending a physician.
- CSuggest a hot oil treatment to soothe the scalp and reduce flaking.
- DProceed with the desired hair service, avoiding the affected areas.
Show answer & explanationAnswer & explanation
Correct answer: B. Explain the symptoms and politely refuse service, recommending a physician.
The described symptoms (reddish patches, dry flakes, silver scales) are indicative of psoriasis, a contagious or infectious condition. Cosmetologists are prohibited from performing services on clients with such conditions and must refer them to a physician.
Why the other options are wrong
- A. While a clarifying shampoo might help with flakes, it would not treat a medical condition like psoriasis and could worsen irritation.
- C. A hot oil treatment would not address the underlying medical condition and could potentially exacerbate it or spread infection if it were contagious.
- D. Proceeding with service, even avoiding areas, is against health regulations if a contagious condition is suspected.
Scalp Conditions Requiring Referral
Certain scalp conditions, such as psoriasis, tinea capitis, or severe dermatitis, require a cosmetologist to refuse service and refer the client to a physician.
- Psoriasis symptoms: red patches, silver scales, dry flakes
- Cosmetologists cannot diagnose or treat medical conditions
- Refusal of service is for client and cosmetologist safety
Memory trick: Red flags on the scalp? Refer to a doc, don't scalp!