Texas Cosmetology Operator Written ExamHair Care ServicesHard

A cosmetologist is performing a chemical relaxer service. After processing and thoroughly rinsing the relaxer from the hair, what is the immediate next step in the service?

  1. AApply a neutralizing shampoo
  2. BApply a conditioner
  3. CPerform a strand test
  4. DBlow-dry the hair
Show answer & explanation

Correct answer: A. Apply a neutralizing shampoo

After rinsing a chemical relaxer, it is crucial to apply a neutralizing shampoo. This product restores the hair's pH, stops the chemical action of the relaxer, and helps to re-harden the hair bonds.

Why the other options are wrong

  • B. Applying a conditioner is done after neutralizing, not immediately after rinsing the relaxer.
  • C. A strand test is performed before the service to check processing time, not after rinsing the relaxer.
  • D. Blow-drying the hair immediately after rinsing without neutralizing can lead to damage and improper bond re-formation.

Neutralizing Shampoo (Relaxers)

A shampoo with an acidic pH used after rinsing a chemical relaxer to stop the relaxer's action, restore the hair's natural pH balance, and re-harden the disulfide bonds.

  • Acidic pH
  • Stops relaxer action
  • Restores pH balance
  • Re-hardens hair bonds

Memory trick: Rinse then Neutralize, 'N'ever forget 'N'eutralizing.

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