Texas Cosmetology Operator Written ExamHair Care ServicesMedium

A cosmetologist is performing a chemical relaxer service. After rinsing the relaxer thoroughly from the hair, what is the crucial next step to stop the chemical action and restore the hair's pH?

  1. ATowel dry the hair and begin styling.
  2. BApply a neutralizing shampoo or solution.
  3. CApply a deep conditioning treatment.
  4. DPerform a strand test for elasticity.
Show answer & explanation

Correct answer: B. Apply a neutralizing shampoo or solution.

After rinsing a chemical relaxer, it is critical to apply a neutralizing shampoo or solution. This step stops the chemical action, re-hardens the hair, and restores the hair's pH balance, preventing further damage.

Why the other options are wrong

  • A. Styling before neutralizing would lead to continued processing and damage.
  • C. Deep conditioning is done after neutralizing, not instead of it.
  • D. Elasticity is tested before the service begins, not after rinsing the relaxer.

Neutralizing (Relaxer Service)

The crucial step after rinsing a chemical relaxer, involving the application of a neutralizing shampoo or solution, to stop the chemical action, re-harden the hair, and restore its natural pH.

  • Essential to prevent over-processing.
  • Rebalances hair's pH.
  • Often contains an indicator that changes color if relaxer remains.

Memory trick: Relaxer's job is done, now neutralize the reaction.

More Hair Care Services questions