NIC Esthetician Written ExamTreatment ProceduresEasy
A client is receiving a facial treatment that includes the application of a facial mask. After applying the mask evenly, the esthetician notices the client is experiencing slight discomfort and tingling. What should the esthetician do FIRST?
- AReassure the client that tingling is normal.
- BAsk the client about the intensity of the sensation.
- CImmediately remove the mask with warm water.
- DApply a cool compress over the mask.
Show answer & explanationAnswer & explanation
Correct answer: B. Ask the client about the intensity of the sensation.
When a client expresses discomfort, the esthetician's immediate priority is to assess the situation by asking about the intensity and nature of the sensation. This helps determine if it's a normal mild reaction or an adverse one requiring immediate removal.
Why the other options are wrong
- A. Reassuring without assessment can be negligent if the discomfort is indeed an adverse reaction.
- C. Immediately removing the mask might be necessary, but it's premature without first assessing the severity of the discomfort.
- D. Applying a cool compress might be a subsequent step if the tingling is mild, but assessment comes first.
Client Discomfort Protocol
A systematic approach to address a client's reported discomfort during a treatment to ensure safety and appropriate intervention.
- Always prioritize client safety and well-being.
- Assessment of symptoms is the first step.
- Intervention depends on the severity and nature of the discomfort.
Memory trick: Ask, Assess, Act, Always.