Project Management Professional (PMP)® Examination Content OutlineProcessMedium
A project manager is overseeing a large-scale construction project. During the excavation phase, an unexpected rock formation is discovered, which will significantly delay the schedule and increase costs. The project manager has analyzed the impact and identified potential solutions. What is the NEXT step the project manager should take?
- AAssign a dedicated team to remove the rock formation without further consultation.
- BCommunicate the issue, its impact, and proposed solutions to relevant stakeholders.
- CImplement the most cost-effective solution immediately to minimize delay.
- DUpdate the project management plan to reflect the new schedule and budget.
Show answer & explanationAnswer & explanation
Correct answer: B. Communicate the issue, its impact, and proposed solutions to relevant stakeholders.
After identifying an issue and analyzing its impact, the next critical step is to communicate this information to relevant stakeholders. This ensures transparency, allows for collaborative decision-making, and manages expectations.
Why the other options are wrong
- A. Taking unilateral action on a significant issue can lead to distrust and project misalignment.
- C. Implementing a solution without stakeholder approval is premature and risky.
- D. Updating the plan is important, but it should follow stakeholder communication and decision.
Issue Management
The process of identifying, analyzing, tracking, and resolving issues that arise during a project that could impede progress or threaten project objectives.
- Involves documenting and assigning ownership for resolution.
- Requires timely communication to relevant stakeholders.
- Focuses on finding and implementing solutions to problems.
Memory trick: Discover, Discuss, Decide, Deliver to keep issues in line.