FAA Fundamentals of Instructing (FOI)Human Behavior and Effective CommunicationEasy
During a post-flight debrief, the flight instructor asks the student to summarize, in her own words, the maneuvers just performed. In the basic communication process model, this student response represents which element?
- ASource
- BChannel
- CFeedback
- DInterference
Show answer & explanationAnswer & explanation
Correct answer: C. Feedback
Feedback is the return message from the receiver that tells the sender whether the original message was understood correctly. The student's summary lets the instructor verify comprehension.
Why the other options are wrong
- A. The source is the original sender of the message, in this case the instructor during the flight or debrief.
- B. Channel refers to the medium used to transmit the message, such as spoken words.
- D. Interference refers to anything that disrupts or distorts the message, not a confirming response.
Communication Process Elements
The basic model of communication consists of a source encoding a message, transmitting it through a channel, and a receiver decoding it, with feedback confirming understanding.
- Feedback tells the sender whether the message was received as intended
- Without feedback, miscommunication may go undetected
- Instructors should actively seek feedback, not just deliver information
Memory trick: Some Messages Come Right back (Source, Message, Channel, Receiver, feedback)