CompTIA A+ Core 1 (220-1201) flashcards
203 free flashcards. Tap a card to flip it.
No Boot Device Found (Drive Detected)
Flip cardWhen a 'No Boot Device Found' error occurs despite the boot drive being detected in BIOS/UEFI and the boot order being correct, it typically indicates a corrupted boot sector or Master Boot Record (MBR) on the drive.
- Drive is physically recognized
- Boot order is correct
- OS cannot initiate boot process
- Often requires boot repair tools
Memory trick: Boot Records are Broken, so Repair Boot.
VM Resource Planning
Flip cardCalculating whether host hardware resources (RAM, CPU) can support planned VM workloads plus hypervisor overhead.
- Always account for hypervisor/management overhead
- Sum all VM resource requirements before comparing to host capacity
- Overcommitting RAM can degrade VM performance
Memory trick: Add up VMs + hypervisor overhead, then compare to total host RAM.
Duplex Mismatch
Flip cardOccurs when one network device is set to full-duplex and the connected device is set to half-duplex, causing collisions and degraded performance.
- Half-duplex expects collisions; full-duplex does not handle them
- Symptom: excessive collisions/late collisions with intermittent loss
- Fix: match duplex/speed settings, or use auto-negotiation on both ends
Memory trick: Two speakers talking at once (full) vs. taking turns (half) — mismatched, they collide.
Live Migration
Flip cardThe process of moving a running VM from one physical host to another with little to no downtime, often used for maintenance or load balancing.
- Requires shared storage or fast network transfer between hosts
- Preserves VM state and active connections
- Common feature in enterprise hypervisors (e.g., vMotion, Hyper-V Live Migration)
Memory trick: Live migration is a moving truck that never stops the show.
Laser Printing Process
Flip cardThe seven-step laser print process: processing, charging, exposing, developing, transferring, fusing, and cleaning.
- Fusing uses heated rollers to bond toner permanently
- Skipped/failed fusing causes smearing or loose toner
- Order matters: develop → transfer → fuse
Memory trick: Perfect Cats Eat Dinner Two Fridays a Cleaning
WPA3
Flip cardWPA3 is the newest Wi-Fi security standard that uses Simultaneous Authentication of Equals (SAE) to protect against offline password-guessing attacks.
- Successor to WPA2
- Uses SAE instead of PSK 4-way handshake
- Resists offline dictionary attacks
Memory trick: WEP weak, WPA weaker fix, WPA2 good, WPA3 great.
POST Beep Codes
Flip cardAudible codes generated by system firmware during Power-On Self-Test to indicate hardware failures before video output is available.
- Continuous beeping often indicates RAM failure
- Beep patterns vary by BIOS manufacturer (AMI, Award, Phoenix)
- No beep at all with no display may indicate PSU or motherboard failure
Memory trick: 'Beeping Means Bad Memory' when video card is fine.
A2DP Bluetooth Profile
Flip cardA Bluetooth profile that enables the transmission of high-quality stereo audio from a source device to a receiving device like speakers or headphones.
- Used for music/audio streaming
- Different from HID (input devices) and PAN (networking)
- Part of the Bluetooth Classic profile suite
Memory trick: 'A2DP = Audio to Distant Player'
Type 1 Hypervisor
Flip cardA hypervisor installed directly on physical hardware (bare metal) without a host operating system, commonly used in enterprise data centers.
- Examples: VMware ESXi, Microsoft Hyper-V (server core), Citrix Hypervisor
- Better performance and security than Type 2
- Used for production virtualization hosts
Memory trick: Type 1 = 'one layer only' (hardware + hypervisor).
Laser Printer Imaging Drum
Flip cardThe core component in a laser printer that uses electrostatic charges to attract toner in the pattern of the image to be printed.
- It's a photosensitive component, often a cylinder.
- Defects like scratches on the drum directly translate to repeating marks on printouts.
- Often integrated into the toner cartridge or a separate drum unit.
Memory trick: For print defects, remember 'D.T.F.C.' - Drum, Toner, Fuser, Corona.
Power Supply Unit (PSU) Symptoms
Flip cardCommon indicators of a failing power supply unit include intermittent power, unexpected shutdowns, system instability, or complete failure to power on.
- Flickering power LEDs or fans briefly spinning are strong indicators.
- Can manifest as random reboots or system freezes.
- Often mistaken for other component failures, but specific power symptoms point to the PSU.
Memory trick: When it won't boot, check 'P.C.R.D.' - Power, Cables, RAM, Display.
RDP Port 3389
Flip cardRemote Desktop Protocol uses TCP port 3389 to provide full graphical remote access to a Windows computer.
- Native to Windows Remote Desktop feature
- Should be secured with strong passwords or VPN due to attack risk
- Differs from SSH, which is command-line only
Memory trick: RDP: remote desktop, port thirty-three eighty-nine.
Cloud Account Sync
Flip cardA service (e.g., Google, iCloud) that automatically keeps data like contacts, calendars, and settings consistent across all devices signed into the same account.
- Works over internet, not local connection
- Common for contacts, photos, calendar, app data
- Requires the same account signed in on all devices
Memory trick: Same account, same cloud — changes ripple to every device.
No POST/No Video Troubleshooting
Flip cardWhen a PC powers on but produces no beeps and no display, technicians should check simple causes like RAM seating before replacing major components.
- Power/fans on ≠ successful POST
- Reseat RAM and expansion cards first
- Escalate to PSU/motherboard only after ruling out simple causes
Memory trick: When in doubt, reseat it out (and back in).
RAM Capacity Calculation
Flip cardDetermining the total amount of available RAM by multiplying the number of installed memory modules by the capacity of each module.
- Motherboard specifications dictate maximum total RAM and number of slots.
- Memory modules must be compatible with the motherboard's RAM type (e.g., DDR4).
- Populating all available slots is often done to maximize capacity or utilize multi-channel memory architectures.
Memory trick: To calculate RAM, 'Slots' times 'Size' equals 'Total'.
Inkjet Print Head Cleaning
Flip cardA maintenance procedure, often software-driven, that flushes ink through the nozzles of an inkjet print head to clear clogs and restore print quality.
- Typically accessed through the printer's control panel or software utility.
- Uses ink, so repeated cleaning can deplete cartridges.
- Often resolves streaking, missing lines, or incorrect colors.
Memory trick: Clean Clogged Channels Carefully.
RJ11 Connector
Flip cardRJ11 is a small modular connector, typically with 4 or 6 pins, used for analog telephone connections.
- Used for telephone lines, not Ethernet
- Smaller than RJ45
- Usually uses only 2 of the available pins for voice
Memory trick: RJ11 = 'eleven' pins are fewer, for phones not computers.
Subnet Sizing (CIDR)
Flip cardSubnet size is determined by host bits; usable hosts = 2^n - 2, where n is the number of host bits remaining after the mask.
- /26 = 62 usable hosts
- /27 = 30 usable hosts
- Choose smallest subnet that still meets host requirement to minimize waste
Memory trick: Subtract 2 for network/broadcast, then check if it fits.
Docking Station vs Port Replicator
Flip cardA docking station adds extra ports and capabilities beyond the laptop's native connections, while a port replicator simply duplicates existing native ports.
- Docking stations often add extra video outputs and Ethernet
- Port replicators are simpler and cheaper
- Both connect via a single proprietary or USB-C connector
Memory trick: Docking stations 'dock' extra features; replicators just 'replicate' what's there.
Loopback Plug
Flip cardA loopback plug is a small hardware device inserted into a network or serial port that redirects outgoing signals back as incoming signals, used to test port functionality.
- Tests NIC send/receive capability in isolation
- Common for Ethernet and serial port diagnostics
- No actual network cable or switch connection required
Memory trick: Loopback: what goes out comes right back in.
DDR4 vs DDR5 Voltage
Flip cardDDR5 memory operates at a lower standard voltage (1.1V) than DDR4 (1.2V), improving power efficiency while increasing bandwidth and capacity.
- DDR4 = 1.2V standard voltage
- DDR5 = 1.1V standard voltage
- DDR5 is not backward compatible with DDR4 slots
Memory trick: Each new DDR generation sips less power while sipping faster data
Network Printer Service Failure
Flip cardA condition where a network printer's internal software services (e.g., print server, web server) fail, preventing it from processing print jobs or responding to management interfaces, despite basic network connectivity.
- Printer is pingable but not functional.
- Web interface is often inaccessible.
- Control panel may show 'Ready' or a generic status.
Memory trick: If the printer pings but won't print or show its web page, its internal brain (service) is asleep.
USB-C Power Delivery Wattage Mismatch
Flip cardWhen a charging source (like a dock) supplies less wattage than a device requires, the device may charge slowly or drain its battery under load rather than being damaged.
- USB-C PD negotiates the highest wattage the charger can supply, up to its max rating
- If device power draw exceeds supply, battery makes up the difference
- Common issue: 60W dock cannot fully power a 65W-required laptop under heavy use
Memory trick: '60 can't cover 65 — battery picks up the slack'
Wi-Fi Antenna Cables
Flip cardThin coaxial cables that route wireless signal from antennas embedded in the display bezel to the Wi-Fi card in the laptop base.
- Usually black and white/gray coax pairs
- Must be reconnected carefully during screen replacement
- Antennas placed in bezel for better reception away from metal chassis
Memory trick: Thin coax wires whisper Wi-Fi from the bezel to the brain.
NFC (Near Field Communication)
Flip cardA short-range wireless technology (a few cm) used for contactless payments, tap-to-pair, and data exchange.
- Range under ~4 cm
- Used in mobile payment apps like Apple Pay/Google Pay
- Also used for tap-to-pair Bluetooth speakers/headphones
Memory trick: NFC = 'Near Fast Cash' — tap and pay
Thin Provisioning / Storage Overcommit
Flip cardA storage allocation method where virtual disks are assigned a maximum size but only consume physical storage as data is actually written, allowing total allocated space to exceed physical capacity.
- Allocated capacity can exceed physical capacity (overcommit)
- Requires ongoing monitoring to avoid the datastore filling up
- Opposite of thick provisioning, which reserves full space upfront
Memory trick: Thin provisioning is like overbooking a flight — fine until everyone shows up.
High-Bandwidth Storage Interfaces
Flip cardInterfaces designed to provide very fast data transfer rates for storage devices, crucial for applications handling large files or requiring low latency.
- PCIe-based NVMe SSDs offer the highest performance for internal storage.
- Thunderbolt and USB 3.2 Gen 2x2 offer high speeds for external storage.
- SATA III is a common but slower interface for traditional SSDs and HDDs.
Memory trick: For speed, 'P.S.U.F.' for PCIe, SATA, USB, FireWire.
Memory Diagnostic Software
Flip cardSoftware tools designed to test the integrity and functionality of RAM modules by performing various read/write patterns and checks.
- Identifies faulty RAM modules.
- Runs comprehensive tests.
- Can be bootable from USB or included in OS.
Memory trick: Memory errors? Diagnostic software knows the answers.
Two-Factor Authentication (2FA) for MDM
Flip cardA security method requiring a second verification factor beyond a password to authenticate device enrollment in an MDM system.
- Reduces risk from stolen or guessed passwords
- Common second factors include SMS codes or authenticator apps
- Widely recommended for securing administrative and enrollment portals
Memory trick: 2FA = two locks on the enrollment door, not just one key.
Network Printer Firewall Block
Flip cardA firewall (on the printer, a server, or client) that is preventing communication over the specific ports used for network printing services.
- Printer is reachable by ping, but print jobs fail.
- Common ports: TCP 9100 (Raw), TCP 515 (LPR), UDP 161/162 (SNMP).
- Requires checking firewall rules on all involved devices.
Memory trick: If the printer 'pings' but 'pages' don't flow, check the 'firewall' to see why they don't go.
DNS Resolution Failure
Flip cardA network problem where a computer cannot translate human-readable domain names (e.g., google.com) into numerical IP addresses.
- Prevents web browsing and access to resources by name.
- Ping to IP addresses often works, while ping to domain names fails.
- Caused by incorrect DNS server settings, faulty DNS server, or firewall blocking DNS traffic.
Memory trick: If you know the 'address' but not the 'name', DNS is the one to blame.
Cable Tester/Certifier
Flip cardA cable tester (or certifier) verifies network cable installations by checking continuity, correct wire mapping/pinout, and identifying faults like shorts, opens, and split pairs.
- Certifiers can also measure performance metrics like attenuation and crosstalk
- Basic testers check wiremap and continuity only
- Different from tone/probe, which locates cables rather than verifying wiring quality
Memory trick: Certifier checks it ALL: continuity, pinout, and faults.
No Video Troubleshooting
Flip cardA systematic approach to diagnosing why a computer powers on but displays no image on the screen.
- Check physical connections first (cables, power).
- Listen for beep codes to identify hardware failures.
- Test with known-good components (monitor, cable, GPU).
Memory trick: See No Screen? Start Simple Solutions.
Sync Conflict Resolution (Last Write Wins)
Flip cardA common cloud sync strategy where the most recently submitted change to a record overwrites earlier, unsynced changes made on another device.
- Offline edits can be lost if another device syncs a newer version first
- Common in contact, calendar, and file sync services
- Users should sync frequently to minimize conflicting offline edits
Memory trick: 'Last one to sync writes the story'
DHCP Lease Expiration
Flip cardWhen a client's dynamically assigned IP address lease from a DHCP server expires, and the client fails to renew it, leading to a loss of network connectivity or obtaining a new address.
- Clients periodically attempt to renew their DHCP leases.
- Failure to renew can cause intermittent connectivity.
- Symptoms include loss of IP address or obtaining a new one.
Memory trick: When the network connection comes and goes, and the IP address changes, think about the DHCP lease expiring and renewing.
Container Orchestration
Flip cardA system (e.g., Kubernetes) that automates the deployment, scaling, scheduling, and health management of containers across a cluster of hosts.
- Kubernetes is the most widely used orchestration platform
- Automatically restarts failed containers
- Manages scaling and load distribution across nodes
Memory trick: Orchestration conducts an army of containers like a symphony.
Mobile Digitizer Failure
Flip cardA malfunction of the touchscreen layer that detects touch input, while the underlying display panel remains functional.
- Symptoms include an unresponsive or inaccurate touchscreen.
- The display itself typically shows images normally.
- Often requires replacement of the entire screen assembly (LCD+digitizer).
Memory trick: If you can see the screen but can't touch it, the digitizer has gone silent.
VM Sprawl
Flip cardA situation where virtual machines are created faster than they can be managed or decommissioned, resulting in unused VMs wasting resources and licenses.
- Caused by lack of lifecycle management
- Wastes storage, CPU, and licensing costs
- Mitigated by VM inventory audits and governance policies
Memory trick: Forgotten VMs become zombie machines haunting your host.
Containers vs. VMs
Flip cardContainers virtualize at the operating system level, sharing the host kernel, while VMs virtualize hardware and each run a full separate guest OS.
- Containers start faster and use fewer resources than VMs
- VMs provide stronger isolation via separate kernels
- Container engines: Docker, Podman; orchestration: Kubernetes
Memory trick: Containers share the kitchen (kernel); VMs bring their own kitchen (full OS).
Community Cloud
Flip cardA cloud deployment model shared by several organizations with common concerns such as compliance or security requirements.
- Not open to the general public
- Shared among organizations with similar needs
- Common in healthcare, government, or finance sectors
Memory trick: Community cloud is a shared clubhouse for similar organizations.
Intermittent Network Connectivity
Flip cardIntermittent network connectivity issues on a single workstation, while other devices on the same network function correctly, strongly suggest a problem with the workstation's Network Interface Card (NIC) or its driver.
- Problem isolated to one device
- Sporadic disconnections/reconnections
- NIC is responsible for physical network communication
- Driver issues can also cause this
Memory trick: NIC is Nasty, Causing Connectivity Chaos.
Integrated NIC Troubleshooting
Flip cardDiagnosing issues with a network interface card (NIC) that is built directly into the motherboard, often involving checking BIOS settings, drivers, and physical connections.
- Integrated NICs can be enabled or disabled in the system's BIOS/UEFI settings.
- Lack of link lights indicates a physical or hardware-level issue.
- Driver issues can prevent OS detection, but a BIOS disablement would also prevent it.
Memory trick: When NIC won't 'Link', check 'B.C.D.H.' - BIOS, Cables, Drivers, Hardware.
Keyboard Matrix Damage
Flip cardDamage to the internal conductive traces or membrane layers within a keyboard, preventing specific key presses from being registered.
- Causes certain keys or groups of keys to become unresponsive.
- Often occurs without visible external damage.
- Requires keyboard replacement as a fix.
Memory trick: If 'some' keys are silent, the 'matrix' is broken, not just a tenant.
Inkjet Banding/Clogged Nozzles
Flip cardWhite horizontal lines in inkjet prints typically result from dried or clogged print head nozzles; running the cleaning utility is the standard remedy.
- Banding = missing ink lines from clogged nozzles
- Built-in cleaning cycles flush dried ink
- Persistent clogs may require print head replacement
Memory trick: Banding lines mean nozzles need a shower — run the cleaning cycle.
Public Cloud
Flip cardA cloud deployment model where infrastructure and services are owned by a third-party provider and shared among multiple unrelated customers over the internet.
- Multi-tenant environment shared by many customers
- Customer has no control over underlying physical hardware
- Typically billed on a pay-as-you-go or subscription basis
Memory trick: Public cloud = 'Public pool' shared by everyone, no lifeguard control.
Rapid Battery Drain Causes
Flip cardRapid battery drain in a laptop with a healthy battery often indicates excessive power consumption by software, background processes, or misconfigured power settings.
- Software/OS is a common cause
- Background apps prevent sleep modes
- Check power settings and running processes
Memory trick: Software Sucks Power, so Stop Spurious Services.
OS Not Found Boot Error
Flip cardThis error occurs when firmware cannot locate a valid boot loader/MBR/GPT boot record on the designated boot drive, even if the correct drive is selected.
- Confirm boot order in BIOS/UEFI first
- Corrupted MBR/boot sector is a leading cause
- Repair using tools like bootrec (Windows) from recovery media
Memory trick: 'No OS Found, Fix the Record.'
Motherboard Form Factors
Flip cardStandardized dimensions and layouts for motherboards, determining compatibility with cases, power supplies, and component capacity.
- ATX is common for desktops.
- Mini-ITX for compact builds.
- E-ATX for high-end workstations/servers (often dual CPU).
- Form factor dictates physical size and available features.
Memory trick: Size matters: E-ATX for extra power, compact for less tower.
Cable Crimper
Flip cardA hand tool used to attach RJ45 (or RJ11) connectors to the end of a cable by pressing metal contacts through the wire insulation.
- Used when building custom-length patch cables
- Different from punch-down tools used for jacks/patch panels
- Follows a wiring standard like T568A or T568B
Memory trick: Crimp the plug, punch the jack.
Tethering vs Hotspot
Flip cardTethering shares a mobile connection via USB or Bluetooth to one device; a hotspot broadcasts Wi-Fi to multiple devices.
- Tethering often uses USB or Bluetooth
- Hotspot uses Wi-Fi broadcast
- Both consume mobile data plan allowances
Memory trick: Tether = tied by a cable; hotspot = floats wirelessly.
Mobile Battery Sudden Drop
Flip cardSudden, significant drops in a mobile device's reported battery percentage, especially from a moderate charge, usually indicate degraded battery cells or a miscalibrated battery management system.
- Battery reports incorrect charge
- Cells can't hold consistent voltage
- Often requires battery replacement or recalibration
Memory trick: Degraded Cells Cause Crazy Counts.
Failing Power Supply Unit (PSU)
Flip cardA power supply that is no longer delivering stable and consistent power to system components, leading to unpredictable behavior.
- Can cause random reboots, system crashes, and varying BSOD errors.
- Symptoms are often intermittent and difficult to diagnose.
- May also manifest as components failing to power on or system not booting.
Memory trick: Unstable power makes a computer's mind go blank.
Quality of Service (QoS)
Flip cardA router feature that prioritizes certain network traffic types (e.g., VoIP, gaming) over others to improve performance for time-sensitive applications.
- Reduces latency/jitter for prioritized traffic
- Common uses: VoIP, video conferencing, gaming
- Configured in SOHO router admin settings
Memory trick: QoS = 'Quiet other stuff, Speak first!' for VoIP.
APIPA
Flip cardAutomatic Private IP Addressing assigns a host an address in the 169.254.0.0/16 range when it cannot obtain an address from a DHCP server, indicating a network or DHCP problem.
- Range: 169.254.0.1 to 169.254.255.254
- Indicates DHCP server unreachable
- Also called link-local address (self-assigned)
Memory trick: 169.254 means 'I gave up waiting for DHCP.'
Faulty Power Supply Unit (PSU)
Flip cardA malfunctioning power supply that fails to deliver stable and sufficient electrical power to the computer components.
- Can cause intermittent power-on issues.
- Symptoms include flickering power LEDs, repeated short beeps, or no power at all.
- Often requires replacement to resolve.
Memory trick: Power problems often start with the supply, making the lights flicker and the system beep repeatedly.
Zero Client
Flip cardA VDI endpoint device with no local operating system or storage that relies entirely on the remote server to render and process the desktop session.
- Simpler hardware than thin clients
- No local OS to patch or manage
- Contrasts with thin clients, which run a minimal local OS
Memory trick: Zero client has zero brains — the server does all the thinking.
Digitizer
Flip cardA transparent touch-sensing layer overlaid on a display that translates finger/stylus contact into input signals.
- Separate component from the LCD/OLED panel
- Failure causes unresponsive touch while display still works
- Often fused with the glass in modern devices
Memory trick: Digitizer 'digs' into your touch, LCD just shows the picture
Power Supply Unit (PSU) Failure
Flip cardA PSU failure occurs when the power supply cannot deliver stable and sufficient electrical power to the system components, often leading to instability or shutdowns.
- Common symptoms include unexpected shutdowns, reboots, or failure to power on.
- Can be caused by insufficient wattage, component degradation, or power surges.
- Often manifests under high system load when components draw maximum power.
Memory trick: Shutdowns under load often mean the 'Power' is out of 'Supply'.
Geofencing
Flip cardAn MDM feature that uses location boundaries to trigger automated actions like locking a device or alerting staff.
- Relies on GPS/network location tracking
- Common for asset protection and compliance
- Can trigger lock, wipe, or notification actions
Memory trick: Geofence = invisible fence that locks the device if it wanders off.
Laptop LVDS Cable Damage
Flip cardDamage or loose connection of the internal video cable (LVDS) that connects a laptop's display panel to its motherboard.
- Often causes intermittent flickering, color distortion, or black screens.
- Symptoms are usually triggered or worsened by opening/closing the lid or moving the laptop.
- Requires disassembling the laptop to inspect and potentially replace the cable.
Memory trick: When the screen's wiggly, the cable's jiggly.