ISC2 CISSP (Certified Information Systems Security Professional)Security and Risk ManagementMedium

An organization is conducting a Business Impact Analysis (BIA) as part of its business continuity planning. During this process, they identify that the maximum acceptable downtime for their e-commerce website is 2 hours, as every hour of outage results in significant financial losses and reputational damage. Which key metric is being defined in this scenario?

  1. AWork Recovery Time (WRT)
  2. BRecovery Time Objective (RTO)
  3. CRecovery Point Objective (RPO)
  4. DMean Time To Repair (MTTR)
Show answer & explanation

Correct answer: B. Recovery Time Objective (RTO)

The Recovery Time Objective (RTO) is the maximum acceptable duration of time that a business process or system can be down after a disaster or disruption without causing unacceptable consequences. The scenario explicitly states 'maximum acceptable downtime... is 2 hours,' which directly defines the RTO.

Why the other options are wrong

  • A. WRT is the time needed to verify and make a recovered system fully operational, which comes *after* the RTO is met.
  • C. RPO is about maximum data loss, not downtime duration.
  • D. MTTR is an average repair time, not a business-driven objective for acceptable downtime.

Recovery Time Objective (RTO)

The maximum acceptable duration of time that a business process or system can be offline after an incident or disaster.

  • Determines how quickly systems must be restored.
  • Expressed in hours, minutes, or days.
  • A lower RTO typically requires more expensive and complex recovery solutions.

Memory trick: RTO gets you back, RPO saves your data.

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