NIC Barber Written (Theory) ExamHair Care ServicesEasy

A barber is performing a chemical relaxing service. After applying the relaxer, the client reports a burning sensation on the scalp. What is the immediate and most appropriate action the barber should take?

  1. AImmediately rinse the relaxer from the affected area with cool water.
  2. BApply a neutralizing shampoo directly to the burning area.
  3. CContinue processing for the recommended time.
  4. DApply more relaxer to dilute the product.
Show answer & explanation

Correct answer: A. Immediately rinse the relaxer from the affected area with cool water.

If a client experiences a burning sensation during a chemical relaxer service, it indicates irritation or a potential chemical burn. The immediate and most crucial action is to rinse the relaxer off the affected area with cool water to stop the chemical action and prevent further damage.

Why the other options are wrong

  • B. Applying neutralizing shampoo without first rinsing the relaxer can intensify the chemical reaction or spread it.
  • C. Continuing to process would cause severe chemical burns and scalp damage.
  • D. Applying more relaxer would worsen the burning sensation and increase chemical exposure.

Chemical Relaxer Burning Protocol

The immediate steps to take if a client experiences a burning sensation on the scalp during a chemical relaxing service.

  • Client comfort and safety are paramount.
  • Burning indicates overexposure or irritation.
  • Immediate rinsing stops the chemical process.

Memory trick: Burn? Rinse! Don't wait, don't add, don't spread.

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