Cisco Certified Support Technician (CCST) NetworkingIP ServicesEasy

A user reports that they can access websites by typing their IP addresses, but not by typing their domain names. Which IP service is most likely misconfigured or unavailable?

  1. ASyslog
  2. BDHCP
  3. CNTP
  4. DDNS
Show answer & explanation

Correct answer: D. DNS

DNS (Domain Name System) is responsible for translating human-readable domain names into machine-readable IP addresses. If DNS is misconfigured, name resolution will fail, even if direct IP access works.

Why the other options are wrong

  • A. Syslog collects log messages, not involved in name resolution.
  • B. DHCP assigns IP addresses, which are already known if direct IP access works.
  • C. NTP synchronizes time, unrelated to domain name resolution.

DNS (Domain Name System)

A hierarchical and decentralized naming system for computers, services, or other resources connected to the Internet or a private network.

  • Translates domain names to IP addresses.
  • Essential for web browsing and email.
  • Uses a hierarchical structure of servers.

Memory trick: DNS: Domains Naming System, finds numbers for names.

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