Cisco Certified Support Technician (CCST) NetworkingNetworking FundamentalsEasy

A network technician is troubleshooting a client's workstation that is unable to access local network resources, but can ping its own loopback address. The technician observes that the workstation has an IP address of 169.254.100.50 and a subnet mask of 255.255.0.0. What is the most likely cause of this issue?

  1. AThe workstation is unable to obtain an IP address from a DHCP server.
  2. BThe workstation has a duplicate IP address on the network.
  3. CThe default gateway is incorrectly configured on the workstation.
  4. DThe network cable connected to the workstation is faulty.
Show answer & explanation

Correct answer: A. The workstation is unable to obtain an IP address from a DHCP server.

An IP address in the 169.254.0.0/16 range indicates an Automatic Private IP Addressing (APIPA) address. This typically occurs when a workstation is configured to obtain an IP address automatically but fails to communicate with a DHCP server.

Why the other options are wrong

  • B. Duplicate IP addresses usually cause intermittent connectivity issues or conflicts, not a consistent APIPA address.
  • C. An incorrect default gateway would prevent access to external networks, but local network resources should still be accessible if an IP address was properly obtained.
  • D. A faulty network cable would generally result in no network connectivity at all, not an APIPA address.

APIPA (Automatic Private IP Addressing)

APIPA is a feature in Windows operating systems that automatically assigns an IP address to a client when no DHCP server is available. The assigned IP address is in the 169.254.0.0/16 range.

  • Automatically assigns IP addresses when DHCP fails.
  • IP addresses are in the 169.254.x.x range.
  • Allows communication only within the local subnet.

Memory trick: DHCP Dreams, APIPA Reality for network setup.

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