Microsoft Azure AI Fundamentals (AI-900)Describe fundamental principles of machine learning on AzureMedium
A financial institution is developing an AI system to analyze customer feedback from various sources, such as emails, social media posts, and call transcripts. The goal is to automatically identify the sentiment (positive, negative, neutral) expressed in each piece of feedback and extract key topics or entities mentioned. Which area of AI is primarily concerned with these types of tasks?
- ASpeech Recognition
- BRobotics
- CNatural Language Processing (NLP)
- DComputer Vision
Show answer & explanationAnswer & explanation
Correct answer: C. Natural Language Processing (NLP)
Analyzing text data to understand sentiment, extract topics, and identify entities are core tasks within Natural Language Processing (NLP), which focuses on enabling computers to understand, interpret, and generate human language.
Why the other options are wrong
- A. Speech Recognition converts spoken language into text, but the subsequent analysis of that text falls under NLP.
- B. Robotics involves the design, construction, operation, and use of robots.
- D. Computer Vision deals with understanding and interpreting images and videos.
Natural Language Processing (NLP)
A field of artificial intelligence that gives computers the ability to understand, interpret, and generate human language.
- Enables machines to communicate with humans in their own language.
- Tasks include sentiment analysis, text summarization, machine translation, entity recognition.
- Used in chatbots, virtual assistants, spam detection, and content analysis.
Memory trick: AI's Branches: See, Speak, Think, Move