ASE G1 Auto Maintenance and Light RepairElectrical/Electronic SystemsHard

A vehicle's power windows operate normally, but the power door locks are inoperative on all doors. A technician checks the fuse box and finds no blown fuses related to the door lock system. What is the most likely cause?

  1. AA faulty body control module (BCM).
  2. BA faulty master power window switch.
  3. CA broken wire in the driver's door harness.
  4. DA faulty multi-door lock actuator.
Show answer & explanation

Correct answer: A. A faulty body control module (BCM).

Since all door locks are inoperative, and the power windows (which often share circuits or modules with door locks) are working, the issue points to a central control unit. The BCM (Body Control Module) commonly controls power door locks and a fault within it could disable all locks while leaving other functions intact.

Why the other options are wrong

  • B. A faulty master power window switch would primarily affect window operation, not all door locks while windows are functional.
  • C. A broken wire in the driver's door harness would typically only affect the driver's door lock or other components specifically in that door, not all door locks.
  • D. While individual door lock actuators can fail, it is highly unlikely for all of them to fail simultaneously, making a central control fault more probable.

BCM Functionality

The Body Control Module (BCM) is an electronic control unit that monitors and controls various electronic accessories in a vehicle's body, such as power windows, door locks, lighting, and security systems.

  • Centralized control for body electronics.
  • Can affect multiple seemingly unrelated systems.
  • Often communicates via CAN bus.

Memory trick: Many accessories, one brain – the BCM.

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