Florida Cosmetology Licensing ExamChemical ServicesMedium

A cosmetologist is performing a chemical relaxer service. After rinsing the relaxer thoroughly from the hair, what is the immediate next step to ensure the hair's pH is restored and the relaxing process is stopped?

  1. APerform a second strand test
  2. BApply a neutralizing shampoo
  3. CApply a deep conditioning treatment
  4. DBlow-dry the hair
Show answer & explanation

Correct answer: B. Apply a neutralizing shampoo

After rinsing a chemical relaxer, a neutralizing shampoo is essential to immediately stop the chemical action, restore the hair's pH, and prevent further damage.

Why the other options are wrong

  • A. A second strand test is not part of the standard post-relaxer procedure.
  • C. Deep conditioning is done after neutralization, not immediately after rinsing the relaxer.
  • D. Blow-drying before neutralization would allow the relaxer to continue processing and cause damage.

Neutralizing Shampoo (Relaxers)

A specialized shampoo used after a chemical relaxer to stop the chemical action, remove relaxer residue, and restore the hair's pH balance.

  • Contains an acid ingredient to neutralize alkaline relaxer
  • Often has a color indicator to show if relaxer is still present
  • Essential to prevent over-processing and damage
  • Must be thoroughly rinsed and often applied multiple times

Memory trick: After 'Rinsing' a relaxer, 'Neutralize' the pH, then 'Condition' to seal the deal.

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