Florida Cosmetology Licensing ExamSafety, Sanitation, and SterilizationMedium
A client arrives for a haircut with visible signs of pediculosis capitis (head lice). What is the appropriate action for the cosmetologist to take?
- AProceed with the service, but use extra disinfectant on tools.
- BPolitely inform the client of the condition and reschedule after treatment.
- CPerform the service quickly to minimize contact time.
- DRefer the client to a dermatologist immediately and refuse service.
Show answer & explanationAnswer & explanation
Correct answer: B. Politely inform the client of the condition and reschedule after treatment.
Cosmetologists are prohibited from performing services on clients with contagious conditions like head lice to prevent spread. The correct procedure is to politely and discreetly inform the client and refuse service until the condition has been treated.
Why the other options are wrong
- A. Performing services on clients with contagious conditions is prohibited and risks spreading the infestation.
- C. Performing the service at all, regardless of speed, risks spreading the infestation and is against sanitation guidelines.
- D. While referral to a doctor is good, the immediate action is to refuse service and reschedule, not necessarily a dermatologist.
Refusal of Service (Contagious Conditions)
The professional and ethical obligation of a cosmetologist to decline service to a client presenting with a contagious condition that could be spread in the salon.
- Protects other clients and salon staff.
- Must be handled discreetly and politely.
- Service can resume after treatment and clearance.
Memory trick: See a bug, say 'not today,' then treat and play.