NFPA Paralegal Core Competency Exam (PCCE)Legal Writing and CommunicationMedium
A paralegal is preparing a letter to a client explaining the next steps in their litigation. The client has limited legal knowledge, and the paralegal wants to ensure the letter is easily understood. Which of the following approaches best promotes clarity and client comprehension?
- AExplaining legal concepts in plain language, using analogies, and structuring information logically.
- BIncluding lengthy quotes from statutes and case law to support every point.
- CWriting in a conversational, informal tone that omits important details.
- DUsing complex legal terminology and Latin phrases to demonstrate expertise.
Show answer & explanationAnswer & explanation
Correct answer: A. Explaining legal concepts in plain language, using analogies, and structuring information logically.
For clients with limited legal knowledge, using plain language, analogies, and clear structure is crucial for effective communication and comprehension. This avoids confusion and ensures the client understands their case.
Why the other options are wrong
- B. Lengthy legal citations are more appropriate for legal briefs than client correspondence and can overwhelm a client.
- C. While a conversational tone can be helpful, omitting important details is unprofessional and detrimental to the client's understanding of their case.
- D. Complex terminology and Latin phrases confuse clients and hinder understanding.
Plain Language in Client Communication
The principle of writing clearly and directly, avoiding jargon and overly complex sentence structures, especially when communicating legal information to non-legal audiences like clients.
- Enhances client understanding and trust.
- Reduces miscommunication and potential ethical issues.
- Involves using simple words, short sentences, and logical organization.
Memory trick: P-L-A-N: Plain Language, Active listening, Next steps.