Certified Information Security Manager (CISM)Incident ManagementEasy
A CISO is tasked with implementing a new incident response playbooks system. The goal is to ensure that incident responders can quickly and accurately follow procedures for common incident types. Which of the following design principles for playbooks is MOST crucial to achieve this goal?
- APrioritizing clear, concise, and actionable steps with defined decision points.
- BRequiring a mandatory review and approval by legal counsel for every playbook before use.
- CIncluding extensive background information and theoretical explanations for each step.
- DEnsuring the playbooks are highly modular and can be dynamically reconfigured by responders.
Show answer & explanationAnswer & explanation
Correct answer: A. Prioritizing clear, concise, and actionable steps with defined decision points.
Playbooks are meant to guide responders efficiently during high-stress situations. Clear, concise, and actionable steps with defined decision points ensure responders can quickly understand and execute tasks without ambiguity, leading to accurate and timely incident handling.
Why the other options are wrong
- B. Legal review is important for compliance but should occur during development, not delay use, and doesn't directly improve quick execution.
- C. Extensive theoretical information can overwhelm responders and slow down execution during an incident.
- D. While modularity can be useful for customization, dynamic reconfiguration during an incident can lead to inconsistencies and errors.
Incident Response Playbook Design
Guidelines and best practices for structuring incident response playbooks to ensure effectiveness, clarity, and ease of use by responders.
- Focuses on practical, step-by-step instructions.
- Aims to reduce decision-making time and human error during incidents.
- Should be concise, actionable, and regularly updated.
Memory trick: Keep it clear, concise, and quick to execute.